Windows 10: Replaced the motherboard, unable to activate Windows

Discus and support Replaced the motherboard, unable to activate Windows in Windows 10 Updates and Activation to solve the problem; I had to replace the motherboard and the processor on my PC. It was Windows 10 Home 64 bit with a legitimate box license. This license is... Discussion in 'Windows 10 Updates and Activation' started by Nurulab Dghani, Mar 31, 2020.

  1. NURULAB DGHANI
    Nurulab Dghani Win User

    Replaced the motherboard, unable to activate Windows


    I had to replace the motherboard and the processor on my PC. It was Windows 10 Home 64 bit with a legitimate box license.


    This license is transferable but I cannot activate my machine.

    :)
     
    Nurulab Dghani, Mar 31, 2020
    #1
  2. DAVEM121
    DaveM121 Win User

    Activation of windows key after motherboard replacement.

    Hi Nitin

    Yes, that page does seem to suggest, you can do that, so you should follow the instructions on that page, which should ensure against activation problems after replacing the motherboard, Microsoft do generally provide a one time exemption to change a motherboard
    on an OEM licence . . .
     
    DaveM121, Mar 31, 2020
    #2
  3. EWOUDTARARA
    EwoudTarara Win User
    activating windows after motherboard replacement

    Hello,

    I bought 17 November a new windows 10 home license, digitally through the windows store, to install it on my new computer, 2 weeks ago my motherboard broke down and needed to be replaced. Now I am unable to activate it with the new motherboard.

    1: Why is there always issues with activating stuff with Microsoft?

    2: I have my email which proves that I bought that license. Who do I contact to activate it?

    And yes, I have followed the info I found on the Microsoft website

    https://support.microsoft.com/nl-be/help/12440/windows-10-activate
     
    EwoudTarara, Mar 31, 2020
    #3
  4. NYIMA YONTEN
    Nyima Yonten Win User

    Replaced the motherboard, unable to activate Windows

    Password incorrect after replacing motherboard.

    Hi,



    Thank you for being part of Windows 10 family.



    Sorry to know that you are facing issues with Windows 10.

    There is some confusion about hardware changes on a Computer that will impact their free upgrade activation status. To clarify, the ONLY hardware changes that can negatively impact a customer’s activation status once they have upgrade are changes to the:

    • CPU
    • TPM
    • Motherboard replacement
    If you replaces the Motherboard they may have to re activate but this will not require a purchase of Windows 10.

    You can try to perform a clean install.

    I would suggest you to create a ISO file from the below Microsoft Help Article and try to reinstall Windows 10.

    Download Windows 10

    Hope it helps. Get back to us for further assistance and we will be glad to help.
     
    Nyima Yonten, Mar 31, 2020
    #4
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Replaced the motherboard, unable to activate Windows

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