Windows 10: Replacement USB Receiver for Mouse Item #755233

Can you order from Microsoft a replacement USB receiver?

:)

 

Microsoft sculpt ergonomic mouse usb receiver replacement

I've had the cool microsoft sculpt ergonomic mouse now for about 6 weeks. I love it. It has quite a different USB receiver about 1cm longer than a normal mouse USB.

Anyway, the USB receiver for my microsoft sculpt ergonomic mouse bent at 90 degrees, and has broken in two. This was broken in simple carriage to/from work in a laptop back. I've never had this issue with any other mouse, but this Microsoft USB does stick
out much further.

I cant seem to find how i go about getting a replacement usb receiver for this product. Everything online appears to be bagging this product, and no real solutions I could find. I'd welcome very much any ideas, feedback or suggestions?

I wonder whether a smaller more traditional USB receiver would work to avoid this happening again?

I welcome any help or advice please.

Regards, Gavin

 

Why isn't my m325 wireless mouse connected to pc?

I did all the steps, except the wired keyboard and mouse step, since I am using a laptop. After all the steps it still doesn't work. Also I can't see my cursor and can't move it.

 

Microsoft 5000 Mouse scroll eratic jumps up and down all over the place

Hi,

There are several reasons why the wireless mouse pointer moves erratically, like the battery is low or there is a problem with the device itself.

We suggest that you perform the following steps:

• Connect the mouse receiver to a different port, like the ports at the back of your computer which typically have more bandwidth or power available and make sure to by pass any USB hubs.
• Check or replace with new batteries.
• Test the device on a different computer, this will help us identify if the issue coming from the computer or your mouse.

Please let us know if you need further assistance.