Windows 10: Replacing the AWFUL head strap on the hp mixed reality headset

Does any one know if there is an alternative to the head strap for the hp mr headset? the factory one is terrible, when ever i wear the head set i can see into the real world from the bottom which completely ruins the experience, if i tighten it to hard one side gets shorter than the other and to top it all off it rips out my hiar when ever i take it off. I think the first issue could be fixed by putting some thicker padding on the bottom but the other two issues are unfixable, if any one knows of an alternative head strap please comment, i belive the head strap is the same one that is on the lenovo explorer.

Thanks in advance.

:)

 

Mixed Reality Headset not recognized...

Hi Leo,

Reinstalling Windows 10, installing the latest updates for Windows and drivers should resolve most issues experienced on Windows.

Since your PC couldn't make the headset work even after reinstalling Windows 10, it is possible that there is something on your hardware that won't make the headset work.

In the meantime, you may refer to the Windows Mixed Reality: Enthusiast's Guide for
troubleshooting steps that may possibly resolve the issue, or you may use your headset
using your laptop.

Let me know if you have further queries.

Regards.

 

Mixed reality portal can not open but headsets working fine

Thank you for updating us. We've already tried multiple troubleshooting steps and the same issue still persists. In this case, let's run the
Windows Mixed Reality PC Check. This app is the best way to make sure your PC is ready to run Windows
Mixed Reality. Also, we have to make sure that we are currently using the latest Windows build and version.

For more info, refer to this article: Minimum PC hardware guidelines.

Once the required specification met, we suggest to uninstall and re-install the Windows Mixed Reality.

To uninstall:

• Select Start, then click Settings.
• Click Mixed reality, then select Uninstall.

Make sure to disconnect your headset from your PC and close Mixed Reality Portal before uninstalling. To install it, go to Microsoft Store and download the Windows Mixed Reality.

We look forward to your response.

 

Mixed Reality Portal not loading

We appreciate your response. For now, the Mixed Reality Portal is only available with the Windows Creators Update for Windows Insider. In order to ensure which Windows build you have, you can follow these steps:

• Windows + R.
• Type winver and press Enter.

Once you've determined your build and have successfully installed the Windows 10 Creators Update, you may experience the new feautures offered by the update.

The Mixed Reality Portal may be greyed out because you havn't attached the immersive headset yet. Nevertheless, you can test mixed reality apps on your PC without a Windows Mixed Reality immersive headset by using the
Windows Mixed Reality simulator.

If you need further assistance, let us know.