Windows 10: Require Pin to add account

Discus and support Require Pin to add account in Windows Hello & Lockscreen to solve the problem; I have just created a new outlook account and I have just installed outlook. When trying to log-in it asks me for my windows pin. But I haven't set up... Discussion in 'Windows Hello & Lockscreen' started by EmmaEvans3, Dec 4, 2020.

  1. Require Pin to add account


    I have just created a new outlook account and I have just installed outlook. When trying to log-in it asks me for my windows pin. But I haven't set up a windows pin yet. The internet is telling me to go to accounts and settings on my computer but that has my partner's account on. I can't add my own account here because again it wants my pin which I have never set up! Very confused - please help.

    :)
     
    EmmaEvans3, Dec 4, 2020
    #1
  2. Dyan Rey Win User

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, Dec 4, 2020
    #2
  3. Account Pin -not sign in pin

    Thank you for the clarification, Marcos. Please provide more information by answering the following:

    • May I know if your child has his own Microsoft account?
    • Is he using his own Microsoft account to log in to the PC (PC where you want to install the game - let's name it PC 2) or is he using a local account?
    • Is it a standard user account or an account with admin rights?
    • If your child does not have a Microsoft account, whose account is logged in to PC 2? Is it your own Microsoft account?
    • Which Windows edition is it? Is it Windows Home or Pro?

    Sorry about the list of questions. However, knowing these details will help us figure this out.

    Please note that the Windows Store Licensing Model allows you to install apps across a number of devices and users. Windows 10 Store apps will be limited to 10 device installs using the same Microsoft account. However, before you can actually share
    your apps, there are a few things you need to do first.

    If you are logged in to PC 2 using your own Microsoft account and not a local account, you will be asked to enter the PIN you set up for PC 2.


    Require Pin to add account 7dbfca3a-95bc-40bd-b086-3f972996a27c?upload=true.png


    You mentioned that you have created a PIN but it's not helping. Are you getting an error when entering the PIN? If so, can you send a screenshot of the error? If you are certain that you're using the correct PIN, I suggest deleting
    everything within the NGC folder and try to add a new PIN. Deleting this folder often resolves PIN issues in Windows 10. Please follow these steps:

    1. Open File Explorer and browse to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
    2. Delete everything within that folder. To do so, you must be logged in as an administrator.
    3. Go to Settings > Accounts > Sign-in Options.
    4. Click Add a PIN and add a new PIN for your account.

    If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.
     
    Aileen Alf, Dec 4, 2020
    #3
  4. Vesao Win User

    Require Pin to add account

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Dec 4, 2020
    #4
Thema:

Require Pin to add account

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