Windows 10: Requires further installation message for Canon Scanner

Discus and support Requires further installation message for Canon Scanner in Windows 10 Drivers and Hardware to solve the problem; Windows 10 does not seem to fully recognize my scanner, anymore. Windows Scan will see the scanner, yet when selected it errors with "Problem... Discussion in 'Windows 10 Drivers and Hardware' started by JerryLap, Nov 25, 2020.

  1. JerryLap Win User

    Requires further installation message for Canon Scanner


    Windows 10 does not seem to fully recognize my scanner, anymore. Windows Scan will see the scanner, yet when selected it errors with "Problem connecting to scanner."


    From the device manager, I go to Imaging Devices which has only my Cannon DR-2580C, which shows clean of error icons. By right-clicking on it I can view the properties, then the event description, which has an item that says "device not migrated" & "driver service added". Below, in the information box is says "Device USB\VID_04A9&PID_1608\5&37b75243&0&2 requires further installation."


    The scanner worked great the last time I used it, maybe 6 months ago. I have reinstalled the drivers, uninstalled & reinstalled the scanner from the device list. I have all current Windows updates. Scanner driver does not have any updates windows or Cannon. I have even tried to install and use it on another up-to-date computer, yet received the same issues.


    1. Is there something else I could try?

    2. Is this a NEW Windows 10 compatibility issue, if so, is there a fix?


    Thank you for any help.

    Jerry

    :)
     
    JerryLap, Nov 25, 2020
    #1

  2. Canon Scanner LIDE 220

    After upgrading to WIN 10 1709, access to the scanner is blocked with the message "You do not have the required privileges to access the specified folder. Code 9,244,3" Canon suggested changing the destination folder but that was of no help. Any suggestions?
     
    Barry B-820, Nov 25, 2020
    #2
  3. Blackink Win User
    Canon PIXMA MX472 All-in-One - Scanner did not install

    Like the previous poster suggested, unplug the USB cable from the printer and turn off the printer.
    Start the installation of the drivers, watch the install windows VERY CAREFULLY as there will be instructions as to when you need to plug the USB cable into the printer and turn the printer on.
    I ran into this exact scenario when I installed my printer after a Windows 10 Pro install (1909).
    The printer ran fine but when I tried to use the scanner, no dice...
    Printer is Canon MG6820.

    The only other thing I can suggest if that doesn't work is to turn your firewall off, turn off any anti-virus software, and then do the driver installation again following the install windows VERY CAREFULLY.
    I had to do that step on a Windows 7 Pro PC in order for the scanner to work.

    EDIT: Follow this link to see where I asked for help: Solved: MG6820 can't scan from the Operation Panel... - Canon Community


    Good Luck.
     
    Blackink, Nov 25, 2020
    #3
  4. Requires further installation message for Canon Scanner

    Canon MG5350 scanner not working

    The scanner in my Canon Pixma MG5350 has stopped working - I get a message "U network scanner EX cannot be found. Re-install scanner driver". I have re-installed all the drivers from Canon but still not working.

    I have been in contact with Canon support who suggest that this is a windows problem and that even if I change my printer I will still not be able to scan.

    I am on window 10 version 1809 build 17763.134

    I would appreciate and help in resolving this issue

    Thanks

    John in the UK
     
    John Page 32, Nov 25, 2020
    #4
Thema:

Requires further installation message for Canon Scanner

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