Windows 10: Reset childs family account password by parent

Discus and support Reset childs family account password by parent in User Accounts and Family Safety to solve the problem; Hello, I created an account for my child and added to my family. After granted access to a specific device and tried to log on with this account, we... Discussion in 'User Accounts and Family Safety' started by LeftThan, Mar 9, 2019.

  1. LeftThan Win User

    Reset childs family account password by parent


    Hello,

    I created an account for my child and added to my family.

    After granted access to a specific device and tried to log on with this account, we realised that we did not remember the password. We never signed in to microsoft account and when I tried to reset the password I realised that I could not. Microsoft asked for things like previous passwords and contacts for an account that never logged in !!!

    Am I missing something or a parent should have the ability to reset a small childs password easily?

    Whare are all these bigs things that Microsoft claims to ease family access and children monitoring, when a parent cannot reset a password?

    I spent hours trying to gain access for my child to its account and I end up with a message to wait for 24 hours.

    This is not a national security issue. It is a simple child account. I am giving up. I expected from Microsoft to make life easier but it is making it harder and more complicated.

    :)
     
    LeftThan, Mar 9, 2019
    #1
  2. TomBrad95 Win User

    add parent to exisitng child account

    If you are talking about my family then you don't add the parent to the child account you add the child to the parent account. First go to windowsphone.com and sign in using the parent account, then in the top right corner click my family, there should
    then be steps on how to activate my family and how to add the children.
     
    TomBrad95, Mar 9, 2019
    #2
  3. Help resetting password on Child Account

    This is more of a venting post than an actual question, because I really doubt I'll get a proper answer.

    I am trying to reset the password on my child's account that we setup several months ago for her to use on Windows and eventually Xbox Live. Unfortunately she has forgotten her password and we are unable to adequately complete the recovery form in order
    for Microsoft to reset the password. This was a child's account, that I had to jump though all sorts of hoops to create in the first place (provide credit card, verification, create new family group and associated, etc.) and I can't reset the password as
    parent? THIS IS NUTS!

    I have been using MS products for 35+ years and this is the most insane situation I have event been in. I have been administering Windows (and now Azure) active directory domains for the last 2 decades and have never encountered an issue where a password
    could not be reset by an account with delegated rights, which is what I assumed my "Parent" status of the family group would have allowed me to do!
    I can still apparently add money to the child account, and restrict device access/time allowed, but I can't reset the password?!?!

    Microsoft service representatives, there has got to be a better way to allow parents to control their child's accounts. I get that accounts need to be protected and validated, but I would have figured that a parent requesting a password reset on a child
    account would have been validation enough.
     
    J Honeyfield, Mar 9, 2019
    #3
  4. Reset childs family account password by parent

    Unable to access or reset child account password

    I wanted to use Microsoft family safety on a Windows 10 PC. To be able to setup proper control, I had to create two child accounts for my kids. These are new accounts and no emails sent or received (from known address). One account is working, but for other
    I am unable to login back and following the process to reset the password (Recover your account) does not work as 'automatic' process doesn't think enough details have been provided.

    "Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership."

    This child account is added to the family as well and I don't see any option to reset or change the password from parent/adult dashboard on the Microsoft account. Reading about Microsoft family safety, my understanding was that this will be possible
    for the parent to reset their child's password.

    Thanks,
     
    Imran Sadiq Khan, Mar 9, 2019
    #4
Thema:

Reset childs family account password by parent

Loading...
  1. Reset childs family account password by parent - Similar Threads - Reset childs family

  2. Family Account - are parent accounts completely separate

    in User Accounts and Family Safety
    Family Account - are parent accounts completely separate: Hi, I haven't been able to find anything that confirms 100% that if you have two parent accounts within the same family group that those two accounts remain completely separate. I realise they will both have control over any child accounts in the same group, but can anyone...
  3. Help reset family account - kids password

    in User Accounts and Family Safety
    Help reset family account - kids password: Team, i have been looking for a way to reset my kids password. I had only used that account for xbox profile as she is pretty young to use it anywhere else. all the forums only mention about using recovery form to rest password.. which is total BS form as there are so...
  4. Child's Microsoft Family Account Not Updating

    in User Accounts and Family Safety
    Child's Microsoft Family Account Not Updating: I used to be able to update my child's account remotely, via my laptop or phone, but now that doesn't work anymore. I can see the changes on the family page, but the device doesn't sync properly. I can give access to the device and additional time directly on the machine, but...
  5. Cannot reset child account password

    in User Accounts and Family Safety
    Cannot reset child account password: We recently purchased a new Windows 10 computer. We were excited to create new outlook.com email addresses for each of my daughters so we set them up with new accounts. These accounts have never worked. We tried logging in and were unable to. On both. We tried resetting their...
  6. Child account password forgotten

    in User Accounts and Family Safety
    Child account password forgotten: Hi, we set my child up with an email account so he could access some online information on his playstation. We have never used this email but it is linked to my family account. He needs to access his email to verify his playstation log in but has now forgotten his password....
  7. Changing child password for Family Safety

    in User Accounts and Family Safety
    Changing child password for Family Safety: Hi, I have tried EVERYTHING I found on support to change my child's password. I created the account online under my account. I copied the password wrong. This login has never been used, so when I tried the recovery page, I couldn't "provide enough info", because there is no...
  8. Help resetting password on Child Account

    in User Accounts and Family Safety
    Help resetting password on Child Account: This is more of a venting post than an actual question, because I really doubt I'll get a proper answer. I am trying to reset the password on my child's account that we setup several months ago for her to use on Windows and eventually Xbox Live. Unfortunately she has...
  9. Parental controls and family account not working

    in User Accounts and Family Safety
    Parental controls and family account not working: I just set up family accounts for my children a couple days ago and did not even give the info to my kids since I wanted to check them first. I went on my sons account and even though I toggled the content restrictions on (I double checked), I was able to view everything...
  10. Transferrring games from parent account to child account

    in Windows 10 Gaming
    Transferrring games from parent account to child account: So I messed up. My child asked me for permission to buy Minecraft for Windows 10, and I thought I granted it. Clearly I got a wire crossed somewhere because looking at Minecraft in the store on my child's profile shows that it must be bought. Looking on our Microsoft...

Users found this page by searching for:

  1. reset child password microsoft family

    ,
  2. microsoft family reset child password

    ,
  3. reset child outlook password

    ,
  4. microsaft reset child password,
  5. outlook reset child password,
  6. reset a childs hotmail password,
  7. reset child password,
  8. resetting child password on microsoft family,
  9. my child has lost his microsoft account and emil passwords,
  10. microsoft reset child password,
  11. windows account reset family user password,
  12. reset child password microsoft,
  13. reset family password microsoft,
  14. reset child account password,
  15. reset my childs microsoft password