Windows 10: Reset parental control when the parent's account cannot be accessed

Discus and support Reset parental control when the parent's account cannot be accessed in User Accounts and Family Safety to solve the problem; Hello, I can't install apps I need from Microsoft Store because of parental control. I asked my parents to allow them, and they agreed to do it. I'm 17... Discussion in 'User Accounts and Family Safety' started by 손량, Mar 21, 2019.

  1. 손량
    손량 Win User

    Reset parental control when the parent's account cannot be accessed


    Hello, I can't install apps I need from Microsoft Store because of parental control. I asked my parents to allow them, and they agreed to do it. I'm 17 years old BTW.


    However, my father's account was created ages ago, and he can't remember not only the password, but also the account's email. Even worse, it turned out that the email he used is now not being serviced anymore, so there's no way to recover his account's password.


    Is there any way to get rid of this situation? Thanks in advance.

    :)
     
    손량, Mar 21, 2019
    #1
  2. PHILLIP PIO
    Phillip Pio Win User

    Parental Settings

    Hi
    Anngelique,

    To better assist you with your concern, please follow troubleshooting steps on how to remove parental controls below:

    • Go to the Control Panel from the Windows Start menu.
    • Click User Accounts.
    • Click Parental Controls.
    • Click on your account photo.
    • Choose Parental control off.
    The steps provided works only if the user account has full access to the PC.

    Let us know if you have other concerns.
     
    Phillip Pio, Mar 21, 2019
    #2
  3. JEDZI
    Jedzi Win User
    Parental Controls without a Microsoft Account


    Hi,

    I've just re-installed Windows 10 on a family laptop. I want to create accounts for my two children (aged 13 & 11) that have a degree of protection, mainly in terms of sites and content types that they can access.

    However I don't like the fact that to create a child account and use the child safety features Microsoft forces me to create a Microsoft account / hotmail address for them. Are my options:

    1. Live with it
    2. Use other parental control software, e.g. Custodio
    3. Tie individual browsers down with parental controls.

    Thanks,
     
    Jedzi, Mar 21, 2019
    #3
  4. JANE PIN
    Jane Pin Win User

    Reset parental control when the parent's account cannot be accessed

    Parental control

    Hi, Giwa.

    To disable your Parental Control, please follow the steps:

    1. Go to the Control Panel from the Windows Start menu.

    2. Click User Accounts.

    3. Click Parental Controls.

    4. Click on your account photo.

    5. Choose Parental control off.

    We're just here if you have further questions. Have a great day!
     
    Jane Pin, Mar 21, 2019
    #4
Thema:

Reset parental control when the parent's account cannot be accessed

Loading...

  1. Reset parental control when the parent's account cannot be accessed - Similar Threads - Reset parental control

  2. Account Deletion with parental controls

    in Windows 10 Gaming
    Account Deletion with parental controls: hi, so i am deleting my old microsoft account that had parental controls, and i accidentaly put it to my grandmas computer and now there is showing to ask for time on XBOX which i dont have already and when i tried to log in the Parent account it wouldnt let me of a lot wrong...

  3. Account Deletion with parental controls

    in Windows 10 Software and Apps
    Account Deletion with parental controls: hi, so i am deleting my old microsoft account that had parental controls, and i accidentaly put it to my grandmas computer and now there is showing to ask for time on XBOX which i dont have already and when i tried to log in the Parent account it wouldnt let me of a lot wrong...

  4. Need access to parent controls for kids account

    in User Accounts and Family Safety
    Need access to parent controls for kids account: I need to change parental control my child's account from my old Hotmail account to my new Outlook account. My hotmail account hacked and Microsoft removed my access to that account. now I have no way to review my child's account. How can I change their access without having...

  5. Need access to parent controls for kids account

    in Windows 10 Gaming
    Need access to parent controls for kids account: I need to change parental control my child's account from my old Hotmail account to my new Outlook account. My hotmail account hacked and Microsoft removed my access to that account. now I have no way to review my child's account. How can I change their access without having...

  6. Need access to parent controls for kids account

    in Windows 10 Software and Apps
    Need access to parent controls for kids account: I need to change parental control my child's account from my old Hotmail account to my new Outlook account. My hotmail account hacked and Microsoft removed my access to that account. now I have no way to review my child's account. How can I change their access without having...

  7. parental controls

    in Windows 10 Customization
    parental controls: I am trying to help my grandfather by putting some controls on his computer. He tends to get bored and go clicking things in his settings and then doesn't know what he has done to mess it up. I went in search of parental controls to try and help lock it down and found the...

  8. Parental control

    in User Accounts and Family Safety
    Parental control: ***moved on english forum*** Hello, Since a few months, i cannot access to the online content from forza horizon 4, because microsoft randomly set a family account on mine with a parental control... In 3 months, nobody answered me, and nothing in the support talks about...

  9. Parental controls

    in AntiVirus, Firewalls and System Security
    Parental controls: When I play forza horizon 4 on pc I cant acces some features because parental control is blocking it. So how do I remove it? I have been searching solution for 3 hours and nothing helped....

  10. Parental control

    in AntiVirus, Firewalls and System Security
    Parental control: How can i turn parents control on forza horizon 3 sa I can play online? https://answers.microsoft.com/en-us/windows/forum/windows_10-security/parental-control/75ec194c-7bf0-471d-b8d4-e1d6b5258cd4"