Windows 10: Reset PC - "There was a problem resetting your PC"

Discus and support Reset PC - "There was a problem resetting your PC" in Windows 10 Installation and Upgrade to solve the problem; I've read so many guides to this now, but I am eternally stuck. I am simply trying to reset to factory settings, but after 1% progress I get "There... Discussion in 'Windows 10 Installation and Upgrade' started by RobertBN89, Oct 31, 2020.

  1. Reset PC - "There was a problem resetting your PC"


    I've read so many guides to this now, but I am eternally stuck.
    I am simply trying to reset to factory settings, but after 1% progress I get "There was a problem resetting your PC".


    I've attempted sfc /scannow from Command Prompt, but I get "Windows Resource Protection could not perform the requested operation". I've gone through 3 different troubleshooting lists to make this work, but no luck. Safe mode, 100 restarts, several Command Prompt stuff, but no.

    I've attempted a "fresh start" from Windows Defender. Same issue: "There was a problem resetting your PC"

    I've tried to repair startup disk, it fails with a generic message.

    I've tried to boot from a USB recovery drive with Windows 10 on it, but it fails halfway through installation.

    I've tried the

    cd %windir%\system32\config

    ren system system.001

    ren software software.001

    but the last line fails. I've then tried for 2 hours to troubleshoot and fix THAT problem, but no luck.

    So frustrating! : I just want to clean out the computer and pass it along to a friend in need, who also desperately need all the available space which is only a mere 120gb.

    I am trying all of this on a Lenovo ThinkPad L470 from 2017 i think, and it does otherwise work perfectly. I have copied all my personal stuff on an external harddrive, and would very much like to delete everything before passing it along.

    Any advice/help appreciated.


    Regards,
    Robert


    :)
     
    RobertBN89, Oct 31, 2020
    #1
  2. Ikaruga Win User

    router logs DoS attack from a local PC....

    Well you did not say that you don't really know what you are doing. It's not a problem of course, but it changes things a little.

    It's not even clear if the PC or the router is the problem at this time, so I suggested that you disable some unnecessary things which are usually known to cause many problems, sorry if those were too complicated.

    • You could reset some network related stuffz on the PC as a next step. Open an elevated command prompt (run as administrator), and enter the followings on the PC:
      netsh int ip reset reset.log
      netsh int ipv6 reset
      netsh winsock reset
      netsh branchcache reset
      netsh advfirewall reset
      (note: You can export your current firewall rules in the "group policy" before the reset if it's needed for some reason)

    • Btw, Would it be a problem to reset the router to the default settings if the things we are trying will not help? There is a menu point for that called "factory settings" (and also a little hole on the back if you prefer that one).. the Administrator username in the router after the reset would be admin and the password is probably on a sticker at the bottom of the router (special settings needed to go online with your ISP might be also necessary)
      This is not needed now (not yet), but perhaps the source of the problem is at the router and not the PC in question, so we may come to that eventually.
    ps.: Do you have a second network card you could test in that PC and a different cable to rule out some hardware issues on the PC side?
     
    Ikaruga, Oct 31, 2020
    #2
  3. Unable to reset the pc

    Hello,

    If you are having that message while trying to reset your computer, We suggest you to create an installation media for Windows 10 using Media
    Creation Tool
    and perform a Reset.

    Once the installation media is created, follow the steps below:

    • Insert the installation media you created, and then restart your PC.
    • On the Install Windows screen, select Repair your computer.
    • On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
      Advanced Options >Reset This PC>Remove everything.
    • After the reset is complete, check for status.

    Give us an update on what happens.
     
    Anthony Cato, Oct 31, 2020
    #3
  4. Reset PC - "There was a problem resetting your PC"

    There is problem to reset this PC

    Hello,

    One possible cause of this issue is a corrupted Windows component. Let's try resetting your PC through the Windows Recovery Environment.
    Windows Recovery Environment (WinRe) is a recovery environment that can repair common causes of unbootable or corrupted operating system. To reset your PC through WinRe, please follow these steps:

    • On your login screen, press and hold Shift Key then click
      Shutdown
      .
    • Under Choose an option page, select Troubleshoot.
    • Under Troubleshoot, click Reset this PC.
    • Choose between Keep my files and Remove everything.
    Update us on the outcome.
     
    Antoneth Ber, Oct 31, 2020
    #4
Thema:

Reset PC - "There was a problem resetting your PC"

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