Windows 10: Reset Photos app, all MS apps now not working

My MS Photos app kept crashing. I reset it and now MS Store and all apps within the store are not loading. MS Store appears to be gone showing 0 bytes. Other apps appear to still be there but will not open. I've done the code-pasting in powershell Admin, reset the Store app, tried to download photos and the Store from microsoft.com, and restarted several times. NOTHING WORKS. Incredibly frustrated--can I get some insights? All of my third party apps and purchased Office packages seem fine. Running Windows 10 Home 1909.

:)

 

Photos app not working

Hi Nikhar

I did the things that were suggested. No joy. It looks like the download from the MS Store works but the the install process fails for the photos app and the films & tv app. I also tested the MS Store functionality by downloading the WiFi Speed tester app
from the store. It worked and it works.

Now what?

Billyj

 

MS photos app has stopped working

The Microsoft photos app has stopped working since the last windows update in late October 2017. It doesn't open at all. I get this message "This app can't open. Check the windows store for more info about photos...copy to clipboard or close" I have
done so many troubleshooting steps! I have scanned (sfc), reset app, ran a troubleshoot for the store, uninstall then install again, reinstall from the store, checked windows update, did an inplace upgrade....there are more troubleshooting steps but frankly,
too many to remember at this point. I've exhausted all the troubleshooting available in the MS site. My last resort is to reset or reinstall windows which can be time consuming which I am willing to do but there are NO GUARANTEES it will solve the issue.
I was told by a Microsoft tech support agent that the inplace upgrade will definitely correct the issue but it didn't. The problem persists and it looks like this problem has been floating around for several years with the same troubleshooting suggestions
that do not solve the problem. I'm so disappointed and frustrated because I prefer the MS photos app over others. Did October's update change some settings that might be causing this problem? Help! OL

(windows 10 home version 10.0.16299 build 16299; x64-based PC)

I just noticed that under "other updates" 3 have failed. I will list them here:

9P1SWVRL6FKD-Microsoft.NET.Native.Runtime.1.6 (failed-0x8024000b)

9N38V762FHPD-Microsoft.NET.Native.Framework.1.6 (failed-0x8024000b)

9NBLGGH3FRZM-Microsoft.VCLibs.140.00 (failed-0x8024000b)

I have run a windows update troubleshooting and clicked on fix. It didn't work. Photos app is still not working. Think any of these failed windows updates have anything to do with the issues I'm having with the MS photos app?

 

Resetting the Photos App

Hi Michael,

To reset the Photos app, follow these steps:

• Click Start menu > Type Apps & features.
  
• Select the app that you want to reset in the list of all the installed apps.
• Click the Advanced Options link under the application's name.
• Tap the Reset button to reset an app's settings.
• A confirmation message will pop up. Click Reset button to confirm you want to clear the app's data.

Let us how it goes.