Windows 10: Reset Problem

Discus and support Reset Problem in Windows 10 BSOD Crashes and Debugging to solve the problem; I am trying to reset my computer and remove everything but not clear the drive. I have gone through settings and selected this option but after I hit... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TsavoCole14, Nov 29, 2018.

  1. Reset Problem


    I am trying to reset my computer and remove everything but not clear the drive. I have gone through settings and selected this option but after I hit it this blue box pops up and says "This will take a few minutes then your computer will reset." After this pops up I am still able to browse everything on my computer like normal and nothing ever happens. I waited overnight and opened it the next day and the blue box was still there, why is this happening?

    :)
     
    TsavoCole14, Nov 29, 2018
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Nov 29, 2018
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Nov 29, 2018
    #3
  4. Nate W.H. Win User

    Reset Problem

    Update problems

    Hi TiffanyBowers,



    Thank you for posting to the Microsoft Community. I understand your Lumia 610 keeps getting stuck on step 6 of the update that you're trying to install. I can provide you a few steps to try in an effort to resolve the update issue.



    There are a couple of different steps on a support page located at
    http://support.microsoft.com/kb/2484484
    that we'll want to try. I would suggest the steps for stuck in download mode, stuck at OEM splash screen, and error not listed on this page.



    Before performing the suggested reset under the steps for error not listed, I would first suggest trying a soft reset. If you're able to remove the battery, leaving it out of the phone for a few minutes will soft reset the phone. Another option for performing
    a soft reset would be to hold the power and volume down buttons until the phone has restarted completely.



    Please let us know if any of these suggestions are helpful to your update issue.



    Regards,
     
    Nate W.H., Nov 29, 2018
    #4
Thema:

Reset Problem

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