Windows 10: Reset/Recovery Function Not Working

I am trying to wipe my hard drive C: and D: in preparation to give away my computer. When I go to the Recovery function and select Remove Everything, my computer it keeps telling me "There was a problem resetting your PC. No changes were made." How do I fix this?

:)

 

Reset this PC function In Recovery

Hi Wayne,

Since your machine was clean installed with 1703 previously without any issues, Windows.old folder will not be available since you successfully performed a clean install.

Every time you upgrade your PC from an older version of Windows to Windows 10 without first formatting the hard drive, or when you install a new Windows Insider Preview test build, the install wizard will save a copy of the previous version inside of the "Windows.old"
folder on your computer. If everything is working as expected after upgrading to Windows 10, you probably don't need these files, as they consume your hard drive space.

The System Reserve Partition (SRP) is a small partition on your hard drive that stores
boot information for Windows. This contains the Windows boot manager and boot configuration data.
Reset your PC is a recovery method on Windows 10 usually uses a bootable media as backup. We suggest that you check these articles for more information about Reset your PC:

• How to refresh, reset, or restore your PC (Also applicable on Windows 10)
• Recovery options on your Windows 10 (Refer to Reset your PC section)

Let us know if you need further assistance.

 

Missing Recovery Environment

Hi Alan,

Here is a link containing several useful suggestions to help you recover Windows 10. Since the error message that you got tells you to insert your Windows installation or recovery media. We suggest the perform the steps listed under
Use a recovery drive to restore or reset your PC or you can also follow the steps under
Use installation media to restore or reset your PC. Please see the link below for more details:

Recovery options in Windows 10.

Regards.

 

Data recovery software

The Big Useful List Of Free Useful Programs To Use Usually For Free

click the top spoiler and then look down to recovery.

All of the suggestions in the old threads were consolidated into that one.