Windows 10: Reset the display randomly

Dear Community


I had this machine where HP laptop running Windows 10 connecting to 2 external Dell monitors via Toshiba docking station. The laptop sets as main display.


Occasionally, the displays get reset to only a laptop screen - other screen are black. Sometimes the display came back automatically and sometimes I have to unplug the USB cable that goes to docking station and plug back in - worked OK.


I've noticed that the trigger of this sometimes if I plugin Apple iPhone or thumb drive.


Any ideas what causing this?


I'm appreciated your feedback.

:)

 

Computer Randomly Hangs; cannot run reset

I have been experiencing a number of issues with Windows 10. The computer randomly hangs up for 10 seconds or so. Since updates also would also not install, I ran the troubleshooter. Now I have resolved the update problem but the computer still randomly
hangs for several seconds across all apps. I tried to reset the computer, but when I click on the reset button, nothing happens.

I ran several malware programs and nothing was found by any of them.

How can I resolve the issue? I tried to follow the steps to run the system checker, but I cannot get the computer to display what the steps say should be displayed.

I have a HP Z Book running Windows 10.

Thank you.

 

Display settings

Hi Julia,



To reset the settings back to default, follow these steps:

• Go to your desktop, right click and select Display Settings.
• Choose the appropriate settings from the options under Display.

Let us know if the above steps resolved the issue.

 

Display was not migrated

Hi,

I understand the above solution didnt work so as to next step in solving your issue I suggest you follow the below.

Step 1:

Go to search box next to Windows icon and type Device Manager

Step 2:

Under Device Manager expand Display Adapter

Step 3:

Right-click on Adapters listed one by one and select Properties

Step 4:

Select the Drivers tab

Step 5:

Click on Uninstall Device

Step 6:

Repeat step 3 to 5 for all listed adapters under Display Adapter

Step 7:

Restart PC and verify

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor