Windows 10: Reset wiped out all apps including my Office 365

Discus and support Reset wiped out all apps including my Office 365 in Windows 10 Installation and Upgrade to solve the problem; Help! I was having issues with my computer after I had Malwarebytes installed. Finally decided to do a reset. Unfortunately, that's not what I... Discussion in 'Windows 10 Installation and Upgrade' started by Julie is lost, Apr 3, 2020.

  1. JULIE IS LOST
    Julie is lost Win User

    Reset wiped out all apps including my Office 365


    Help! I was having issues with my computer after I had Malwarebytes installed. Finally decided to do a reset. Unfortunately, that's not what I really wanted to do - I just wanted to do a recovery choose recovery date, etc. Anyway, I didn't realize what I had selected and it wiped out my printer drivers, my scanner drivers, my HTC driver installer, among other things. Many of them I figured out how to reinstall, but I can't get an HTC driver installer to come up, and worst of all, it wiped out my Windows Office 365! I'm lost, and can't get through on any help lines. Any suggestions? Thank you!

    :)
     
    Julie is lost, Apr 3, 2020
    #1
  2. DOUGLAS CLELLAND
    Douglas Clelland Win User

    Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Apr 3, 2020
    #2
  3. CARLOS TIN
    Carlos Tin Win User
    Office 365 activation error after big Win 10 update

    We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

    • Open Office app, then click on File.
    • Look for Account, then click on Update.
    • Once done, restart your computer.

    We're looking forward to your feedback.
     
    Carlos Tin, Apr 3, 2020
    #3
  4. FREEBIRD_9924
    freebird_9924 Win User

    Reset wiped out all apps including my Office 365

    office 365 vs office 2013

    my Microsoft surface came with 1 month trial of ms office 365 , now it's expired.now I wanna know if I she subscribe to office 365 or uninstall it & install office 2013. what's the difference between both?
     
    freebird_9924, Apr 3, 2020
    #4
Thema:

Reset wiped out all apps including my Office 365

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