Windows 10: Resetting a laptop in preparation to sell

Discus and support Resetting a laptop in preparation to sell in AntiVirus, Firewalls and System Security to solve the problem; Prefacing this, I'm running Windows 10 on this laptop (Alienware 15 r3), and I have two drives, the 256gb boot drive it came with, and a Samsung 500... Discussion in 'AntiVirus, Firewalls and System Security' started by Internetsandman, Sep 29, 2019.

  1. Resetting a laptop in preparation to sell


    Prefacing this, I'm running Windows 10 on this laptop (Alienware 15 r3), and I have two drives, the 256gb boot drive it came with, and a Samsung 500 gig EVO, both SSD's

    What I want to do is go to Settings>Recovery>Reset this PC>Remove Everything>All Drives>Remove files and clean the drive

    What I want to know is, does this work to wipe an SSD enough that the average joe won't be able to dig up information from the drives later on?


    :)
     
    Internetsandman, Sep 29, 2019
    #1

  2. Resetting a PC to sell on


    Am thinking of selling on my laptop - what is the best approach to getting it ready for that - should I reset the PC under the settings / options? Obviously I will not keep to choose any personal files and I will make sure our office 365 currently installed on it is uninstalled and removed before selling on. Presumably that option to 'reset this pc' will return it to how it was when I turned it on the first time having been delivered from the manufacturer?

    Once reset, what happens to the laptop which is listed under 'Devices' if I view my Microsoft account in a browser. At the moment I see my current desktop and this laptop listed under devices. Will it automatically dis-associate itself from my account and disappear from this list or will I need to remove it? We have a family account setup, so the laptop also currently shows under 'devices' my wife's account and my son's child account. Will these also disappear? Basically once sold I do not want any trace of the laptop on our Microsoft accounts. Presumably there will be no unforeseen knock on effect for our MS accounts on our desktop which will be keeping.

    Thanks,
    Wayne
     
    Scottyboy99, Sep 29, 2019
    #2
  3. Preparing for reset

    Step 1: Backup your files:


    Step 2: Choose the best method that suits you for performing a clean install.

    you can perform a clean install, several ways:

    Option 1:

    Option 2:

    Option 3:

    Step 1: How to download official Windows 10 ISO files

    Step 2:

    Option 4:

    How to Perform a Clean Install of Windows 10 with the Refresh Tool
     
    Andre Da Costa, Sep 29, 2019
    #3
  4. Resetting a laptop in preparation to sell

    Laptop Reset Loop

    Hi Vince,

    Let us resolve your concern regarding frequent reboot. We suggest that you follow the Startup Repair steps below:

    • Turn off your laptop.
    • Turn on your laptop. As soon as you see the Windows logo with the spinning dots, press and hold down the power button until your laptop turns off. Do this process
      twice.
    • Turn on your laptop for the third time, and let it load.
    • It should give you the message: Preparing Automatic Repair.
    • On the next screen that would appear, click on Advanced Options.
    • Select Troubleshoot.
    • Go to Advanced Options.
    • Click on Startup Repair.
    • Wait for the repair to finish.

    We would appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, Sep 29, 2019
    #4
Thema:

Resetting a laptop in preparation to sell

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