Windows 10: Resetting a Microsoft account password for a brand new account

Discus and support Resetting a Microsoft account password for a brand new account in AntiVirus, Firewalls and System Security to solve the problem; I have given my old laptop to someone who has never owned one, nor had a Microsoft account. I set it up with a Microsoft account using an outlook.com... Discussion in 'AntiVirus, Firewalls and System Security' started by CDCarroll-Hamilton, Aug 27, 2019.

  1. CDCARROLL-HAMILTON
    CDCarroll-Hamilton Win User

    Resetting a Microsoft account password for a brand new account


    I have given my old laptop to someone who has never owned one, nor had a Microsoft account. I set it up with a Microsoft account using an outlook.com email address and a password, but the password I thought I typed is not working when I tried to reboot. So I cannot get into the pc again. I am unable to reset the password on my pc as she is not receiving a verification sms on her phone and she has no account history to fill in the form. I woudl really appreciate some advice

    :)
     
    CDCarroll-Hamilton, Aug 27, 2019
    #1
  2. P4-630
    P4-630 Win User

    How to reset Windwos 8 Password?

    http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

    • If you've forgotten your Windows password, there are several ways to retrieve or reset it:
      • If your PC is on a domain, your system administrator must reset your password.
      • If you're using a Microsoft account, you can reset your password online. ...
      • If you're using a local account, use your password hint as a reminder.
     
    P4-630, Aug 27, 2019
    #2
  3. DONOVAN DE SWARDT
    Donovan de Swardt Win User
    Microsoft Account Password Reset

    Thanks for the reply, but it does not help me. The website does not proceed past step 4. After entering the security code, the website does not proceed to step 5. It does not give an error message, it simply greys out the next and cancel buttons and hangs
    indefinitely.

    Reset your password

    If you can't remember your password, follow these steps to get into your account.

    • Go to the Reset your password page.
    • Choose the reason you need your password reset, then click Next.
    • Enter the email address you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
    • Enter the characters you see on the screen (this lets us know you’re not a robot), then click Next.
    • If you've added security info to your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to make a new password.
    I'll try your "Get account help by email" suggestion and post the solution here when I've found one.
     
    Donovan de Swardt, Aug 27, 2019
    #3
  4. VARIO
    Vario Win User

    Resetting a Microsoft account password for a brand new account

    Lost password on an Old Account, any way to merge accounts?

    1) I hope I haven't broken the rules
    2) I created a new account because I couldn't remember the password to the old one
    3) Not sure. I like the 2005 reg date in a vanity sense and I was doing some lookup stuff with that account to trouble shoot my friend's pc (friend bought my old opteron / 7800GT rig) back in 2009.

    Okay its probably hopeless then. *Frown Resetting a Microsoft account password for a brand new account :(.
     
    Vario, Aug 27, 2019
    #4
Thema:

Resetting a Microsoft account password for a brand new account

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