Windows 10: resetting my bingo app

Discus and support resetting my bingo app in Microsoft Windows 10 Store to solve the problem; will I lose all my profits and levels and finished collection. I have completed my first round collection and I do not know if the second set of... Discussion in 'Microsoft Windows 10 Store' started by blueoldman3, Aug 30, 2019.

  1. resetting my bingo app


    will I lose all my profits and levels and finished collection. I have completed my first round collection and I do not know if the second set of collections is suppose to start right away or do I have to reach a certain level before that happens

    :)
     
    blueoldman3, Aug 30, 2019
    #1
  2. Peer_Sam Win User

    Microsoft Bingo

    Hi,



    Thank you for writing to Microsoft Community Forums.



    Did you make any changes on the computer prior to this issue?

    Are there any external Bluetooth devices connected to the computer?



    I would suggest to try with the steps mentioned below.



    Method 1: Update graphics drivers.

    Please follow the steps mentioned in the link below to update graphics drivers.

    Update drivers in Windows 10



    Method 2: Run Windows Store app troubleshooter.

    Go to Settings->Update & Security->Troubleshoot->Store apps.



    Method 3: Reset Microsoft Bingo.

    Go to Settings->Apps->Microsoft Bingo->Advanced options->Reset.



    Hope it helps.



    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Aug 30, 2019
    #2
  3. Tesityr Win User
    Microsoft Bingo

    If I may pop in, although I am not the person you replied to, playing Microsoft Bingo recently, this does not solve the Rewards not being given at the end. The Rewards window comes up, but it is blank (it worked for a short time after installing the game).

    - Followed Steps

    - Uninstalled and Reinstalled game

    - Tested in Windows 8.1 (Dual Boot system) and it occurs there too

    - Internet connection works otherwise (obviously, Bingo also explicitly allowed in Firewall)

    Thank you for your information, regardless.
     
    Tesityr, Aug 30, 2019
    #3
  4. Ariel Acu Win User

    resetting my bingo app

    Why can I not sign in to microsoft bingo?

    Hi Lovell,

    Corrupted files may affect you from signing in to your account on Microsoft Bingo. For us to isolate this issue, kindly perform the following troubleshooting steps below:

    Solution 1: Run the Windows app troubleshooter to scan and repair your Windows apps. You may refer to this
    link to run the troubleshooter.

    Solution 2: Reset Microsoft Bingo app from Settings.

    1. Press the Windows key, then select the gear icon to access Settings.
    2. Select Apps.
    3. Under Apps and features, locate Microsoft Bingo.
    4. Select Microsoft Bingo, then click Advanced options.
    5. Click Reset.
    6. Restart your computer.

    Solution 3: Perform a clean boot to eliminate software conflicts. You may refer to this
    link for the steps.

    Let us know how it goes after performing the aforementioned solutions. We'd be glad to further assist you.
     
    Ariel Acu, Aug 30, 2019
    #4
Thema:

resetting my bingo app

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