Windows 10: Resetting PC problem via windows and media creation tool

Thanks. I’ll have a go and let you know how I get on

could I do this from a dvd

 

if you choose to make an ISO rather than a USB with the Media Creation Tool you should get an option to burn to DVD after the ISO has been downloaded. Alternatively, you can right-click on the ISO later and choose 'Burn disc image'. I'm not sure if the ISO will fit on a single-layer DVD, it may need a dual-layer DVD. I'm downloading a 1709 x64 one now to check on that.

 

I’m Just 20% of the way through doing it on the usb. Going to hunt out a dvd now.

i disabled the hd earlier to only give it the option of the usb, but didn’t recognise The usb as boot media. If this doesn’t work, could it be a problem with the bios?

 

This Is the message I had (btw apologies if my English isn’t the best, the predictive text on my iPad isn’t great)

 

I have a 4.7gb dvd. I don’t think that will be enough for an iso.....

 

i'm off to try again

 

I have tried again with no luck . It seems my pc won’t boot from a usb. Really frustrating?

What options do I have?

 

I've downloaded the ISO for 1709 x64 (the latest version, the Fall Creators Update). The ISO is for a 3.95GB DVD, so it should easily fit on a standard DVD.

The MCT's 'burn the ISO to DVD' option just opens File Explorer at the folder holding the ISO. You'll need to right-click on the ISO and select 'Burn disc image' to make the DVD (to be sure it was burned OK, click the 'Verify disc after burning' box). I have just successfully burnt the ISO to a standard 4.7GB DVD and booted from it.

 

I’m just creating it now, then I’ll burn it to a dvd.

Should all pcs boot from a usb?

 

Yes, but the Asus forums seem to be full of people who seem to find it near-impossible. The DVD should be your easiest option.

 

Fingers crossed. Burning now

 

*Thumbs The dvd ( 2nd burn) is working. I’ll let you know how I get on

 

I’m all installed and everything is fine apart from I keep getting blue stop code screens. Is there anyway of finding out what it is?

 

Glad to heard the DVD worked. Sorry to hear you are suffering the Blue Screen of Death.

I'd try the clean install again. If you still have problems after that, there's a forum here specifically to help diagnose BSODs. Read the posting instructions carefully before posting.

Forum: BSOD Crashes and Debugging
BSOD crash analysis, debugging and error reports help.
BSOD Crashes and Debugging - Windows 10 Forums

 

Please run this version of the log collector and post a zip into this thread:
log collector v2-beta08.zip