Windows 10: Resolution issue with Windows Update version 1809

Since the recent Windows update Version 1809 (Build: 17763.292), we are experiencing issues with the Resolution Settings for Multiple Displays.

For our application it is crucial that the external monitor is running on a resolution in duplicate mode, which is not the recommended one by Windows. However, whenever switching between extend these displays and duplicate these displays, Windows does not remember the previously used Resolution Settings in duplicate mode, but switches back to the recommended Resolution Settings.



We experienced this issue with a Microsoft Surface Pro, with Windows 10 “Version 1809 (Build: 17763.292)”.

We also tested the same thing with an older Windows version “Version 1803 (Build: 17134.523)” and did not experience that problem.

:)

 

Windows 10 October 2018 Update version 1809 Now Re-Released


Update for "Current Status" of Windows 10 October Update on first page.

[table][tr][td]Date[/td] [td]Current Status[/td] [td]Affected Platforms[/td] [td]Details[/td] [/tr] [tr][td]November 28, 2018 5:00 PM PT[/td] [td]Known Issue[/td] [td]

• Windows 10, version 1809
• Windows Server 2019
• Windows Server, version 1809

[/td] [td]Mapped drives may fail to reconnect after starting and logging onto a Windows device. Symptoms include:

• In File Explorer, a red "X" appears on the mapped network drives.
• Mapped network drives show as "Unavailable" when you run the net usecommand from a command prompt.
• In the notification area, a notification displays, "Could not reconnect all network drives."

Workaround: See KB4471218 for workaround scripts to automatically reconnect a mapped network drive when you log on to the device. Next Steps: Microsoft is working on a resolution and estimates a solution will be available by early December 2018.[/td] [/tr] [/table]

 

Windows 10 desktop resolution issue

Hi Arindam,

Welcome and thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to change the screen resolution, we will help you with this issue.

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How to: Install and
Update drivers in Windows 10

Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the Search
  box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

I would like to inform that, there will be a recommended resolution for all the computers, and if you select more than the recommended resolution the screen would not support for that.

Hope this helps. Feel free to contact us for any further issues on Windows Operating System, we will be
happy to help you.

 

window 10 update on Sunday, December 13, 2015 screen resolution issue

Hello,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

In Windows 10, your device is always kept up to date with the latest features and fixes. Updates and drivers are installed automatically, with no need to select which updates are needed or not needed. In rare cases, a specific
driver or update might temporarily cause issues with your device.

Kindly try the below steps and check.

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the
  Search box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

Hope this helps. Please do let us know if you need any further assistance.