Windows 10: RESOLUTION PROBLEM

so when i check in my display settings in my display menu it shows that "optimum mode resolution 1920x1080" but when i want to change the resolution through windows i says it only supports 1024x768 what do i do? monitor model: Samsung S22C170

:)

 

Resolution?

Hi Ryan,

Welcome to Microsoft Community.

I understand that you want to change the screen resolution in Windows 10. We will assist you to resolve this issue.

Before we proceed, we require more information to assist you better.

• What are the options you are getting?
• How exactly are you trying to change the screen resolution?

I suggest you to follow the steps provided below to change the screen resolution.

• Right click on desktop.
• Select Display settings.
• Click on Advance display settings.
• Under resolution drop down, you can select the option 1600x900.

Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.

 

Resolution change problem

Hi Miles,

Booting your computer into safe mode may help resolve the issue. Safe mode will adjust your computer's resolution back to default, thus make your monitor or tv work again. Follow the steps below:

• Power On your PC.
  
• Press F8 during the first 10-15 seconds of your computer booting up.
  
• Advance Boot Options should load, select Safe Mode.
  
• Once in Safe Mode, try adjusting the resolution settings.
  
• Restart your computer.
  

If the issue still persists after doing the steps, we suggest using another monitor to help resolve the issue.

Get back to us with the outcome so we can help you out further.

 

Screen Resolution too big

Hello,

Firstly, try to install all the available Windows Updates and check if it fixes the issue.

I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

• Press Windows key and type Change Screen Resolution and click on the option listed.
• Under resolution try changing the resolution settings.

Also try to install the latest drivers from the manufacturer website and check.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.