Windows 10: Resolution Resetting upon Sleep Mode

Hey there! I am using my Insignia TV as my monitor off my HP ProDesk Mini with a DisplayPort->HDMI cable. The default and recommended HP display setting is 1920*1080. However that display is stretched beyond the screen and the font is blurry, etc.

The only solution I have found is, using the Intel Graphics Settings: select a different (wrong) resolution setting, apply & save it, and then re-select 1920*1080 apply & save it. When I do this the display fits perfectly, everything is super sharp and clear - it's heaven.

Until my PC goes to sleep or shuts down. When it wakes up it is as if it has swung back to it's default HP 1920*1080 where everything is out of whack.

Is there anyway to prevent this?? Any thoughts would be so appreciated. Thanks so much!!!

:)

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

Sleep mode

Hi,

Incorrect power settings is one of the possible reasons why your computer shuts down after it enters the sleep mode. We suggest that you try running the Power troubleshooter to troubleshoot the issue. You can follow the steps below:

• Press the Windows key+ X key on the keyboard and select
  Control Panel.
• Type Troubleshooting in the search bar on the Control Panel.
  
• Click on View all on the left navigation pane. Click on
  Power.
• Click on Advanced on the power troubleshooter dialog box and click on
  Run as administrator (Enter the credentials if required).
• Click on Next and follow onscreen instruction complete the
  Power troubleshooter.

If the issue persists, kindly try to follow these steps to reset the power settings:

• Press Windows key + X from your keyboard.
• Choose Command Prompt (Admin)
  from the context menu.
• In the command prompt, type powercfg –restoredefaultschemes and press
  Enter.
• Exit command prompt.

Note: This would reset the power plan settings to default. Any customized power plans are would be removed. I suggest you to check whether you are getting the sleep option after resetting the power settings.

Should you need further assistance, don't hesitate to get back to us.

 

sleep mode

Hi disgruntledWC,

There could be other settings on your computer that triggers your computer to go on sleep even though the sleep settings is set to never. To ensure that the sleep and display settings are properly set, I suggest that you look into the Advanced Power Settings.
Follow these steps:

• Open Control Panel and click Power Options.
• On your preferred plan, click Change plan settings.
• Click advanced power settings.
• Expand Sleep option, and make sure to set the following:

Sleep after : Never

Hibernate after : Never

5. Click Apply, then OK.

Please check also the screen saver option.

• Navigate to Settings > Personalization > Lock screen.
• Click Screen saver settings.
• Set your Screen saver to None.
• Click Apply, then OK.

Once done, please observe if your computer still goes to sleep mode after a few minutes of inactivity.

Looking forward to your reply.

Regards.