Windows 10: Resolution

Follow these instruction for both 2018 and 2019 H&R Block. You have to do a soft reboot after you are done and then reopen and the files will reappear and for 2020 version you can import 2019 data. The files were corrupted with one of the windows update.

1. Exit the program.
2. Navigate to C:\ProgramData\H&R Block Business\H&R Block Business 20YY where 20YY is 2019 or newer.
3. Rename DataStore to DataStore.old.
4. Download the attached file: RestoreDatabase.dat.
5. Right-click the file > click Properties > Select Unblock > Click Apply.
   • Note: The Unblock option may not display. If not, continue to step 6.
6. Right-click the file > click Cut.
7. Navigate to C:\Program Files x86\H&R Block Business\H&R Block Business 20YY where 20YY is 2019 or newer.
8. Right-click in an empty space > click Paste.
9. Open H&R Block® Business.
10. Click Help > Customer Support > Restore Database.
11. Click Close.
12. Click File > Open Saved Returns to verify returns are restored.
13. Close H&R Block® Business.
14. Navigate to C:\Program Files x86\H&R Block Business\H&R Block Business 20YY where 20YY is 2019 or newer.
15. Right-click : RestoreDatabase.dat > click Delete.

Additional Information

:)

 

Resolution?

Hi Ryan,

Welcome to Microsoft Community.

I understand that you want to change the screen resolution in Windows 10. We will assist you to resolve this issue.

Before we proceed, we require more information to assist you better.

• What are the options you are getting?
• How exactly are you trying to change the screen resolution?

I suggest you to follow the steps provided below to change the screen resolution.

• Right click on desktop.
• Select Display settings.
• Click on Advance display settings.
• Under resolution drop down, you can select the option 1600x900.

Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.

 

Screen Resolution too big

Hello,

Firstly, try to install all the available Windows Updates and check if it fixes the issue.

I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

• Press Windows key and type Change Screen Resolution and click on the option listed.
• Under resolution try changing the resolution settings.

Also try to install the latest drivers from the manufacturer website and check.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Monitor resolution

Hi,



Thank you for posting your question in Microsoft Community.



I understand that you are facing issues with screen resolution. I will try to help you in fixing the issue.

To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions:



What exactly happens when you try to change the screen resolution? Do you get any error message?



The recommended resolution on windows 10 is 1920 x 1080. Change the resolution to 1920 x 1080 and check.

The reason why your display was stretched sideways is because the resolution was in-corrected.



Here are the steps to change the screen resolution:

• Right Click the Desktop and select
  Screen Resolution.
• Click the Make text and other items larger or smaller link.
• In the Change only the text size section click the
  drop down menu to select the items you want to change.

Hope the information was helpful