Windows 10: Restart Always Requires Bitlocker Recovery Key

On my new Lenovo Thinkpad X270, I disabled TPM and switched from UEFI to Compatibility mode so that I could boot from a CD that required this. When I switched the settings back and rebooted, I was asked for the Bitlocker recovery key.

My first question is why was I asked for this?

I retrieved the recovery key from my Microsoft account, entered it and was able to boot into Win 10. Now, however, every time I do a restart, I'm asked again for the Bitlocker recovery key.

My next question is why does this keep coming up and how can I stop it?

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

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Hi Jessen P

Thank you very much for your advice.

I did follow your suggestion but I can't get recovery key.

I got the below message.

You don't have any BitLocker recovery keys in your Microsoft account.

Next Step, What should I do?