Windows 10: restart and no connection anymore with mouse and keyboard

I removed the usb hub and restart the computer but i have to use my windows hello pincode and my mouse and keyboard dont work.

What to do.

:)

 

Microsoft 5050 Wireless Keyboard & Mouse Not Detected

Hi,
I have a new Microsoft Mouse & Keyboard 2000 now.
Tried what you suggested with an old keyboard, connected the new one and it's a bit better.
I stll get an error saying the 'MKCHelper.exe' file is missing.
I still can't uninstall/reinstall Microsoft Mouse & Keyboard Centre, as it says it is on the PC, but is not listed in the list of software to uninstall.
When I slow the wheel scroll speed down, it works fine, but when I restart the PC I have to do it again, as it speeds up so much I can't control it.

 

Wireless Mouse connects as a keyboard

Hi there.

I've tried doing all of these steps, and it still doesn't work. I can see the device in 'Connected devices' in 'Settings'. It is listed as 'Microsoft Nano Tranceiver' but has a keyboard icon next to it. the mouse is a Microsoft Mouse 1850. This also occurs
with other wireless mice I have tried, and they connect but all have the keyboard icon next to them.

Thanks,

Jordyn

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.