Windows 10: Restart causes shutdown & shutdown causes restart

Discus and support Restart causes shutdown & shutdown causes restart in Windows 10 BSOD Crashes and Debugging to solve the problem; Event log shows windows update causing a restart: The process C:\Windows\System32\usocoreworker.exe MILESTONE-JB has initiated the restart of... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JamesKarpiuk, Jan 16, 2020.

  1. JAMESKARPIUK
    JamesKarpiuk Win User

    Restart causes shutdown & shutdown causes restart


    Event log shows windows update causing a restart:


    The process C:\Windows\System32\usocoreworker.exe MILESTONE-JB has initiated the restart of computer MILESTONE-JB on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Service pack Planned
    Reason Code: 0x80020010
    Shutdown Type: restart
    Comment:


    Less than one minute later event log shows OS has initiated a shutdown:


    The kernel power manager has initiated a shutdown transition.

    Shutdown Reason: Kernel API


    I have tried disabling Fast Startup under power options with no help.

    Running shutdown /r /t 0 causes a shutdown.

    Running shutdown /s /t 0 causes restart.

    :)
     
    JamesKarpiuk, Jan 16, 2020
    #1
  2. MIDNITE8
    Midnite8 Win User

    Cannot Shutdown or Restart W8.1

    First update pack was successful and I can shutdown and restart normally.
     
    Midnite8, Jan 16, 2020
    #2
  3. EIDAIRAMAN1
    eidairaman1 Win User
    Cannot Shutdown or Restart W8.1

    do the 1st update pack only and do the individual updates after that, ensure you can restart/shutdown etc
     
    eidairaman1, Jan 16, 2020
    #3
  4. MIDNITE8
    Midnite8 Win User

    Restart causes shutdown & shutdown causes restart

    Cannot Shutdown or Restart W8.1

    Hey guys, I am having this problem where I cannot Restart or Shutdown unless I just do a hard shutdown. I refreshed my computer and slowly installed updates while creating restore points before installing. After the second set of updates everything seemed ok but after a few, the problem showed up again. I tried to do a System Restore but it fails because I cannot Restart to complete the process.
     
    Midnite8, Jan 16, 2020
    #4
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Restart causes shutdown & shutdown causes restart

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  1. The process C:\Windows\System32\usocoreworker.exe has initiated the restart of computer on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Service pack (Planned) Reason Code: 0x8002001