Windows 10: Restart loop, shutdown works

Discus and support Restart loop, shutdown works in Windows 10 Support to solve the problem; Hi folks, this problem just started a few days ago. I can't be 100% sure when the cause happened because I rarely reboot my PC. I rebooted it a few... Discussion in 'Windows 10 Support' started by TQWorld, Feb 22, 2018.

  1. TQWorld Win User

    Restart loop, shutdown works

    Hi folks, this problem just started a few days ago.

    I can't be 100% sure when the cause happened because I rarely reboot my PC. I rebooted it a few days ago and as Windows was to load, the rotating dots came up as usual but seemed to take a really long time. It finally went to the repair screen where I had a few options for recovery. I chose shutdown. Once it was powered off, I hit the power button and Windows loaded as normal. After it loaded, I did a restart to see. Sure enough, same behavior with the repair screen. So, anytime I restart, I get stuck and eventually goes into the recovery screen. If I just shutdown then power it back on, it loads Windows just fine.

    No changes have been made to my system and nothing (aside from forced Windows updates) have been installed. I experience no other problems. I do see a Windows10Upgrade folder from 2/3. It may very well have been before this that I last rebooted my machine.

    I've already run SFC /scannow and it found no problems.

    Any advice is appreciated.

    Current build
    Windows 10 Pro 1709 (Build 16299.248)
    Ryzen 1700
    ASRock AB350
    G. Skill Flare X 16GB DDR4 2400
    Primary: Crucal 256GB SSD
    Secondary (Profile drive): WD 640GB
    nVidia 980 GTX 4GB

    TQWorld, Feb 22, 2018

  2. Windows 10 falls creator update won't install

    When you restart (not shutdown and start) does it boot into Windows or have you been on a constant boot loop?
    RichardEiler, Feb 22, 2018
  3. fourrr1 Win User
    Black screen with dots spinning

    I have been able occassionally to get back to startup screen and use the computer by doing a hard shutdown, turning off 3 times. But once I shutdown or restart it send me through the loop again. What else should I be doing

    fourrr1, Feb 22, 2018

Restart loop, shutdown works

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