Windows 10: Restart problem

Discus and support Restart problem in Windows 10 Performance & Maintenance to solve the problem; My windows10 PC won't restart. When I order it to restart, or when the restart is a result of, i.e. a Windows update or so, my PC first shows the green... Discussion in 'Windows 10 Performance & Maintenance' started by JH van den Berg, Nov 19, 2020.

  1. Restart problem


    My windows10 PC won't restart. When I order it to restart, or when the restart is a result of, i.e. a Windows update or so, my PC first shows the green 'restart' window, than the black window, and then nothing happens. I have to press the power button in order to shut down. Press the power button again and it starts okay. I have tried several things, like scannow, turn off fast start etc, but nothing seems to work.

    Strangely enough the Shut Down command works okay,so the file that is doing 'Restart' does not seem alright.

    :)
     
    JH van den Berg, Nov 19, 2020
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Nov 19, 2020
    #2
  3. little cat, Nov 19, 2020
    #3
  4. Terrypin Win User

    Restart problem

    Inexplicable restarts

    Thanks for your patient help and analysis, zbook. I'll step through some of your suggestions over the next few days - there's a lot to do and some look a bit hairy! That is, for a PC that is working sweetly right now...

    Meanwhile, as requested in the BSOD thread (sorry, I misunderstood and posted there by mistake), I've attached both ZIP files.
    --------------------
    One step I did try right away was to answer your question about whether my BIOS is up-to-date. I had no success at the AMI site but did get some info from this commercial site:


    Restart problem [​IMG]


    It was one of the '9' (I counted 10) listed here:


    Restart problem [​IMG]


    Terry, East Grinstead, UK
     
    Terrypin, Nov 19, 2020
    #4
Thema:

Restart problem

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