Windows 10: Restart/Shutdown BSOD

Discus and support Restart/Shutdown BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everybody, for the past couple months I have been having this specific BSOD on my Acer Nitro 5 laptop after a factory restore (I was hit by a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by bsodneedhelp, Oct 26, 2020.

  1. BSODNEEDHELP
    bsodneedhelp Win User

    Restart/Shutdown BSOD


    Hello everybody, for the past couple months I have been having this specific BSOD on my Acer Nitro 5 laptop after a factory restore (I was hit by a trojan by the name of Direct Game UNI Installer while trying to download a game) and have ran countless antivirus scans with Norton, Malwarebytes and HitmanPro so I'm sure it's not an infection. That's neither here nor there though, this BSOD specifically happens whenever I restart or shutdown my laptop and has only ever started happening after that factory restore. It normally only ever happens after prolonged use (around the eight hour range) and then a shutdown/restart, a lower hour count and it shutdowns/restarts absolutely fine. I really require your guys help on this issue since its been plaguing me for months, I thought it was the last of it when I last restored my system but that apparently isn't so. Any help would be greatly appreciated since I am only fourteen years old and I wish not to further dent my mother's pockets.

    :)
     
    bsodneedhelp, Oct 26, 2020
    #1
  2. LITTLE CAT
    little cat Win User
    little cat, Oct 26, 2020
    #2
  3. NATHANLEUNG1025
    NathanLeung1025 Win User
    BSOD on shutdown and restarts

    I keep getting BSOD when my computer restarts or shutdowns. It will say "DRIVER_POWER_STATE_FAILURE" on the BSOD. I have double checked system files to make sure none are corrupted and also tested my memory on the memory diagnostic tool and it passed without
    any issues.

    here are the dump files if that helps

    minidump.zip

    thanks!
     
    NathanLeung1025, Oct 26, 2020
    #3
  4. SNAKEDOCTOR
    SnakeDoctor Win User

    Restart/Shutdown BSOD

    My pc takes for ever to shut down when i restart

    Suggest cleaning up your startup list .There may be many services / Apps you can remove on startup which is not needed on boot or during shutdown.
    Before you shutdown the Pc check what is running in Task Manager as a program or service in not killing the process on shutdown

    Would suggest cleaning up running apps and services -Autoruns, StartupMonitor,HighjackThis,
    Malware Scan - Malwarebytes,ADWcleaner, Combofix
     
    SnakeDoctor, Oct 26, 2020
    #4
Thema:

Restart/Shutdown BSOD

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