Windows 10: Restart

Discus and support Restart in Windows 10 Installation and Upgrade to solve the problem; When I restart my PC all of my files are gone. Microsoft Windows 10 Version 1909 OS Build 18363.9959 I'm using a Patriot Scorch M2 SSD 523GB for my... Discussion in 'Windows 10 Installation and Upgrade' started by vasteofilo, Jul 26, 2020.

  1. VASTEOFILO
    vasteofilo Win User

    Restart


    When I restart my PC all of my files are gone.

    Microsoft Windows 10

    Version 1909 OS Build 18363.9959

    I'm using a Patriot Scorch M2 SSD 523GB for my Windows boot drive.


    I tried using the System File Checker tool.


    DISM.exe/Online/Cleanup-image /Scanhealth

    DISM.exe/Online/Cleanup-image/Restorehealth


    But when I do

    DISM.exe/Online/Cleanup-image /startcomponentcleanup


    It gave me an error

    PS C:\Windows\system32> DISM.exe /online /cleanup-image /startcomponentcleanup



    Deployment Image Servicing and Management tool

    Version: 10.0.18362.900



    Image Version: 10.0.18363.959



    [============= 23.7% ]



    Error: 6801



    Transaction support within the specified resource manager is not started or was shut down due to an error.



    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    :)
     
    vasteofilo, Jul 26, 2020
    #1
  2. LITTLE CAT
    little cat Win User
    little cat, Jul 26, 2020
    #2
  3. TERRYPIN
    Terrypin Win User
    Inexplicable restarts

    Thanks for your patient help and analysis, zbook. I'll step through some of your suggestions over the next few days - there's a lot to do and some look a bit hairy! That is, for a PC that is working sweetly right now...

    Meanwhile, as requested in the BSOD thread (sorry, I misunderstood and posted there by mistake), I've attached both ZIP files.
    --------------------
    One step I did try right away was to answer your question about whether my BIOS is up-to-date. I had no success at the AMI site but did get some info from this commercial site:


    Restart [​IMG]


    It was one of the '9' (I counted 10) listed here:


    Restart [​IMG]


    Terry, East Grinstead, UK
     
    Terrypin, Jul 26, 2020
    #3
  4. MARILOU SER
    Marilou Ser Win User

    Restart

    random restarts

    Hi Lili,

    Hardware failure or system instability can cause the computer to
    randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

    • Press Windows key.
    • Type Troubleshoot.
    • Under Find and fix other problems look for
      Power.
    • Then Run the troubleshooter.

    Update us with the outcome and if you need further assistance.
     
    Marilou Ser, Jul 26, 2020
    #4
Thema:

Restart

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