Windows 10: Restarted computer in safe mode, stick in airplane mode and cant sign onto Windows

I was troubleshooting an issue in Windows 10.1 and somehow when i was rebooting airplane mode got turned on and it won't turn off. At the windows log in screen i usually enter a PIN and it is asking for a password. i tried the Admin password and my windows password and neither is working. I presume its because i have no wireless connection. I can't use any funtions in safe mode for example command prompt as it is requiring the password. Anyone know how to overcome this issue?

:)

 

Safe mode problems

System refuses to go to safe mode unless, 1. using the directory service repair mode, 2. in windows go to msconfig use diagnostic startup and then boot back and choose normal safe mode.

Other than that, when not using two statements above, when safe mode is used it restarts the computer, Is there a software/driver conflict? Or maybe disabled a used service so windows doesn't want to go to normal safe mode? Any help is welcome, *Bang Head :banghead:

Thanks in advance

 

airplane mode

Hi Josette,

The challenge that you are experiencing with your computer's airplane mode can occur due to several reasons, such as corrupted system files. To better assist you, kindly answer the following questions:

• Have you made any significant changes to your computer before the issue started? When did the issue start?
• What are the exact troubleshooting steps that you've taken so far? This is for us to avoid providing the same steps.
• Is the option to turn off airplane mode grayed out?

We look forward to your response.

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

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Please get back with more information, we will be glad to help you further.