Windows 10: Restarted pc resulting in not being able to log in. Performed system restores, several...

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Cannot perform a system restore

Hi Cecil,

For us to better assist you with the issue on system restore, please answer the following questions:

• Are you getting any error messages when you've performed System restore? If yes, what is the exact error message?
  
• What troubleshooting steps have you done so far?

Looking forward to your response.

 

Windows 10, Will not restart after System Restore.

Hi Michael,

We apologize for the delay in response.

I suggest you to perform a Power drain by following the steps provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.

If the issue still persists,

Check if the system boots to Safe mode using the ISO by following the steps below:

• Insert the installation media you created, and then restart your PC.
• On the Install Windows screen, select Repair your computer. (If you’re not seeing this screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to boot from media,
  and then try again.)
• On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
  Advanced Options > Startup Settings > Restart.
• After your PC restarts, select 5 or F5 to restart you PC in Safe Mode with Networking. If your PC won’t start in Safe Mode with Networking, try steps 2-4 again, and then, after your PC restarts, select 3 or F3 to
  Enable low-resolution video.

Keep us posted on the status for further assistance.

 

System Restore - System restore failed to extract the file ...... (0x8007005) error

Hi Loucille,

One of the possible reasons why the error code 0x8007005 occurs when performing system restore is due to corrupted system files that caused software conflicts. Since you have tried several steps to resolve the issue, we recommend that you
perform a System Restore in safe mode. To boot your device in
safe mode kindly click on this link. This will start Windows in a basic state, using a limited
set of files and drivers.

Once done, we suggest that you perform a system restore after booting in safe mode. System Restore will be able to revert your PC or laptop to their previous state, which can be used to repair and recover system malfunctions or issues. Restoring won’t affect
your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps below:

• Right-click the Start button, and then select Control Panel.
• Search Control Panel for Recovery.
• Select Recovery > Open System Restore > Next.
• Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

If in case that the issue persists, we suggest that you run the System File Checker tool. This will be able
to scan for corruptions in Windows system files and restore it. We also suggest that you run the DISM command to repair the Windows image on your system. Follow the steps provided
on this link for the complete guide on how to use
the tool.

Please post back with the result.