Windows 10: Restarts and Freezes after Windows 10 upgrade

Hi,


I have an Acer Laptop and just cloned my Windows 7 installation to a new SSD and upgraded to Windows 10 (Please see system info below). I then updated all drivers that could be updated. Everything went smoothly and seemed to be running fine.


But today, every time I came back to my Laptop it seemed to have restarted. And sometimes after some restarts it seemed to be somewhat frozen. (The mouse is still moving but nothing I click responds).


It would be great if you could point me in the right direction, to fix this.


System Info:

OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System Manufacturer Acer
System Model Aspire V3-772
System SKU Aspire V3-772_0781_1.11
Processor Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde Corp. V1.11, 9/5/2013
SMBIOS Version 2.7
Embedded Controller Version 0.00
BIOS Mode Legacy

I have uploaded my system info and dump files here:

https://1drv.ms/f/s!Aqf0BQM-0QrdaXj-jZiVLYRG220

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.