Windows 10: Restore Windows 10 Home to factory settings - can't disable Bitlocker

Discus and support Restore Windows 10 Home to factory settings - can't disable Bitlocker in Windows 10 Backup and Restore to solve the problem; Hi I have Windows 10 Home version and really would like to restore the PC to factory settings. The problem is that when I try to reset the PC it... Discussion in 'Windows 10 Backup and Restore' started by GratefulPerson, Apr 7, 2020.

  1. Restore Windows 10 Home to factory settings - can't disable Bitlocker


    Hi

    I have Windows 10 Home version and really would like to restore the PC to factory settings. The problem is that when I try to reset the PC it gives me the following message: “Bitlocker must be disabled to proceed. You can enable Bitlocker after this process is complete. Do you wish to continue?”. This is the first time I have come across Bitlocker and I understand that Windows 10 Home does not have Bitlocker. This has meant that I haven't been successful in trying to locate where the bitlocker function is. So if I type into the search bar near the start key 'bitlocker' or 'manage bitlocker' , nothing appears for me to try to disable. Similarly if I right click on the drive (I only have 'c' drive) there is no bitlocker option.
    I thought I had success when I went to control panel – administrative tools – services, because I was surprised to see a file called BitLocker Drive Encryption which I changed from manual to disable.

    There seems to be something somewhere on the PC to do with the bitlocker that is stopping me at the last hurdle from resetting the PC. Could you tell me where I am going wrong please? Your help would be really appreciated.

    Thank you

    :)
     
    GratefulPerson, Apr 7, 2020
    #1

  2. How to restore factory settings

    Hi Brian,

    I suggest you to perform Restore factory settings, it will automatically delete all the details and the setting will be restore default a new. Click on the article how to perform Restore factory settings.

    http://windows.microsoft.com/en-in/windows-10/windows-10-recovery-options

    Note: It is recommended to take a Backup of all your files before performing Restore factory settings, it will wipe out all the data.

    Hope this helps. If you need further assistance on Windows let us know we will be glad to help you.
     
    Billion Debbarma, Apr 8, 2020
    #2
  3. restore t factory settings

    I recently took possession of a laptop with Windows 10 home on it and I want to do a clean install on it;there is nothing on it that needs to be backed up. How do I proceed to restore the laptop to factory settings?
     
    leftynomore, Apr 8, 2020
    #3
  4. dorsetlad Win User

    Restore Windows 10 Home to factory settings - can't disable Bitlocker

    How to restore factory settings

    Sorry,as stated in my original post, i am unable to restore to factory settings since upgrading to Windows 10,because the Windows 8.1 restore information has gone. That was the essence of my query. Thanks for the suggestion anyway.

    Brian
     
    dorsetlad, Apr 8, 2020
    #4
Thema:

Restore Windows 10 Home to factory settings - can't disable Bitlocker

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