Windows 10: Restored told it to save files buy can't find them

Computer would not boot and gave an error 0xc000000f

Let computer do a factory restore and it gave me the option to save personal files so I chose that.

However, now I can't find any of the files.

Any help would be much appreciated.

Please talk to me like the dummy I am.

:)

 

Where does Win 10 place the files during a "save files and restore" function

My update failed! Machine locked up, finally went into restore-save my files and also the repair function neither worked. Placed the drive in a different machine to remove files and then do a complete restore of the drive. It seems the Win 10 restore
function placed my folders in quarantine to protect them from being overwritten during the restore. I can't fine them where does the restore function park the files to save them, and can I retrieve them?

 

Lost pictures when I upgraded from windows 7 to windows 10.

Any suggestions or solutions to losing pictures during an OS upgrade? I upgraded from win 7 home premium to windows 10 and lost a considerable amount of pictures. Mainly the ones transferred from my phone.

The pictures were under saved and for some reason under sample.

Some of the pictures are in my windows.old but cannot be retrieved.

Some files say "We can't open this file".

Other files say they can't find the path, or the drive.

I have tried reverting back to Windows 7 and tried restoring the files to previous versions.

I can't system restore.

I've tried Recuva. It finds some of the files but cannot restore them.

Any help would be appreciated.

 

Hi, factory restore uses a dedicated partition on your disk, there when you bought the PC, to restore it to the condition you bought it in.

I would not have expected an option to keep files, unless your manufacturer had done something very particular. If you say that's the process you used and there was such an option, I suggest you refer to your manufacturer.

Looking at your PC now, in your opinion, is it as it was when bought with any trialware that may have then been installed?

Or are you confusing factory reset with this:
Reset Windows 10 Installation Upgrade Tutorials

 

Yes I think I must have done the reset, but I can't find the files anywhere.

 

Were you able to log in normally after whatever operation you performed?

If you are logged in under another profile then that might explain why you don't see them.

If you wanted to be thorough, then you could try booting your PC from Kyhi's boot disk (available from the top of the Software and Apps section here) and then use a portable 3rd party program such as this:
Portable UltraSearch Download
to index the disk and thus find any files irrespective of permissions issues.

Or you could connect the disk as an external USB disk to another PC and do that.