Windows 10: Ridiculously fast touchpad scrolling in certain apps. (Steam, Spotify)

So, I've been having this issue ever since I got my new laptop (Lenovo L340). In certain apps, namely Steam and Spotify. The two-finger scrolling on the touchpad gets ridiculously fast. Moving your fingers down by a literal millimeter sends you down to the bottom of almost any page/article. I've tried updating my touchpad drivers, which did nothing. Tries installing Windows Precision drivers, which caused my touchpad to become non responsive, so that's a whole other can of worms. And I tried turning down the scroll sensitivity in Windows itself, which helped somewhat, but caused every other app I use to become a chore to scroll through since it now took half a marathon's worth of scrolling just to get a few centimeters down.

Now I've seen a few people report this as a Steam bug, but me finding it in Spotify as well leads me to think it might be a Windows/touchpad issue. Has anyone else experienced this behaviour and if yes, do you have any idea on how to fix it?

Thanks in advance,

-Joe :3

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:)

 

Certain window items bounce on Scrolling

Hi Sandeep,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know if your touchpad functionality is fine other than the mentioned issue?

As you are facing issues with scroll options in few of the applications on Windows 10. Try the below and check if it helps.

Method 1: I suggest you to change the mouse & touchpad settings and check if it helps.

• Press Windows key, type mouse
  and select Mouse & touchpad settings.
• Choose appropriately with the following options and check if the issue persists.

• Roll the mouse wheel to scroll
• Choose how many lines to scroll each time
  

Method 2:

Step 1: As you are using touchpad, I suggest you to use different mouse to different ports and check if it helps.

Step 2: I suggest you to boot the computer to Safe mode and check if the issue persists.

Refer: Start your PC in safe mode in Windows 10


Reply to the post with an updated status of this issue, we will be happy to help you accordingly.

 

Touchpad 2 finger scrolling not working.

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

Before we proceed I would like you to answer the following question:

• Do you receive any error message?
• Have you enabled two finger scrolling?

I suggest you to follow the methods below:

Method 1:

I suggest you to enable two finger scrolling and check. Please follow the steps below:

1. Press or tap “Windows key + X”, click on "Control Panel." Navigate to "Mouse," under "Hardware and sound".

2. Select the "Touchpad" tab in the "Mouse" window. This tab will also list the touchpad manufacturer.

3. Select "Properties," "Settings," "Advanced".

4. Click the box next to "Enable scrolling" if this option is available.

5. Click the arrow to the right of "Scrolling" to open the scrolling list and select two-finger scrolling to access the specific features.

6. Click to enable for two-finger scrolling feature, then select "Adjust scrolling region" or the similar option, if available.

7. Drag the scrolling region to cover a larger portion of the touchpad if you want to ensure you can scroll easily.

8. Click "Ok" to apply any changes and close the options windows. Keep clicking "Ok" until all of the windows with this option are closed.

9. Restart your computer if prompted. Your scrolling feature should be enabled.

If the issue persists,

Method 2:

I suggest you to uninstall and reinstall the touchpad driver and check.

Refer the steps below to uninstall device driver:

• Click Start, type Device Manager in the Start search box and hit ENTER.
• Locate Keyboard Driver and expand the same.
• Right-click on touchpad driver and click on Uninstall button to uninstall the driver associated with the device.
• Restart the computer and check if the issue persists.

Also, download and install the latest touchpad drivers from the manufacturer website .

Please refer the article below:

Support für XPS 15Z L511Z | Treiber und Downloads | Dell Deutschland


If driver for Windows 10 is not available then I suggest you
to install the driver in compatibility mode.

Follow the steps below to install the drivers in compatibility with Windows 10.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Please get back to us with updated status. We will be happy to assist you further.

 

Applications (Mostly Steam and Spotify) dont react or do anything when I click on them when they are open and not minimized.

Thank you for keeping us posted. Have you performed a clean boot as suggested previously by
Devlin Sco? If not, please perform a clean boot and check if the apps (Steam and Spotify) will behave normally. Also, we would like to confirm if there are other apps that behave this way or is the issue happening on Steam and Spotify only.

Your response is highly appreciated.