Windows 10: Right Click Items in Quick Access Crashes Explorer

Discus and support Right Click Items in Quick Access Crashes Explorer in Windows 10 Network and Sharing to solve the problem; When right clicking on items in quick access, explorer crashes. - I have cleared file explorer history. - I have removed unchecked "show frequently... Discussion in 'Windows 10 Network and Sharing' started by Zelcharis, Sep 8, 2019.

  1. Zelcharis Win User

    Right Click Items in Quick Access Crashes Explorer


    When right clicking on items in quick access, explorer crashes.


    - I have cleared file explorer history.

    - I have removed unchecked "show frequently used folders in quick access"

    - When I start explorer via CMD (right click > Run as Administrator) then I can right click on quick access without crashing.

    - I've also enabled the default Administrator profile (net user administrator /active:yes) and I am able to right click w/out crashing.


    My user profile indicates I am an administrator, I do not have issues with administrator rights anywhere else except here which is why I cannot fix this.


    Does anyone have any suggestions on why my profile, which is marked as administrator, does not have sufficient rights to right click on items in the quick access menu?


    Problem Report:


    Source
    Windows Explorer

    Summary
    Stopped working

    Date
    ‎9/‎8/‎2019 3:53 PM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Windows\explorer.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 10.0.18362.267
    Application Timestamp: 25dd80ad
    Fault Module Name: SHELL32.dll
    Fault Module Version: 10.0.18362.295
    Fault Module Timestamp: 7860079f
    Exception Code: c0000005
    Exception Offset: 000000000007fd2a
    OS Version: 10.0.18362.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 63dc
    Additional Information 2: 63dc5f9f88ac3e534191615e0403ce87
    Additional Information 3: 5a35
    Additional Information 4: 5a35143264c2fd0a695eee99b5f8035c

    Extra information about the problem
    Bucket ID: 41796779c6190065319f4fa842d40a8b (1269821204036061835)

    :)
     
    Zelcharis, Sep 8, 2019
    #1
  2. Mark Ole Win User

    Quick Access Crashes Explorer

    Hi Bill,

    Quick Access is a new feature in Windows 10 File Explorer navigation pane which helps users quickly navigate to locations which are frequently used. However, if you're having issues with Quick Access, you can try to disable and enable it. To disable Quick
    Access, follow these steps:

    • Type File Explorer Option in the search box.
    • Click on File Explorer Options.
    • Under General tab, choose This PC in the Open File Explorer to: drop down menu.
    • Uncheck Show recently used files in Quick access and
      Show frequently use folders in Quick access.
    • Click Apply an OK.
    • Restart the computer and re-enable Quick access.

    Let us know how it goes after performing the suggested troubleshooting steps.
     
    Mark Ole, Sep 8, 2019
    #2
  3. Quick Access bar

    Hi,

    Thank you for posting your query in Microsoft Community.

    We would be glad to help you with the issue you are facing today. I understand the difficulty.

    Remove items from Quick access.

    I would suggest you to follow the below steps.

    • Right click on the file or folder.
    • Select the option “unpin from the quick access”


    To pin items to an item already on the quick access bar.

    Follow the below steps.

    I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

    • Open the quick access.
    • Select the Desktop option.
    • Right click on the folder & select the option “pin to quick access”


    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



    Thank you.
     
    Mohammed AliAli, Sep 8, 2019
    #3
  4. ArmaRayo Win User

    Right Click Items in Quick Access Crashes Explorer

    File Explorer Quick Access trouble.. Cannot pin items


    File Explorer is behaving weird - I cannot pin items to Quick Access. When I pin items they won't appear to QA. Also when dragging items to QA nothing happens and there's a small icon indicating that is not possible.

    I did some "tweaks" with Ultimate Windows Tweaker 4.5 but I haven't found a setting there that could of made QA to not function.

    I did some steps as remedy that I found with Google but those didn't help.

    Any suggestions?
     
    ArmaRayo, Sep 8, 2019
    #4
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Right Click Items in Quick Access Crashes Explorer

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