Windows 10: Right Click "New" freezes system.

Recently I am facing this issue. whenever I click right click and select new, the menu box or 'context menu' freezes along with the file explorer. It does not happen with other items such as sort by or view by options in the context menu. It only occurs when I click new. It freezes like about 15 seconds and then works fine. It freezes even when I press new via menu bar in file explorer. Also, the issue persists in the safe mode too. But when I tried it with a new user profile it did not happen. What could possibly go wrong? Is it a broken registry issue or a software issue or a virus? How can I fix it? Yes, I have made some changes to my system recently but not sure what were the changes. Among them, I removed a software named Mirekusoft Install Monitor which was stopping software from working properly. Also, I used a diagnostic software named QuickBooks Install DiagnosticTool which finds issues in my system and fix them automatically.


After these things, I am facing this issue with my context menu. I tried sfc, disabling shellnew items, ccleaner, and some more tweaks but none didn't help.


My system.



windows 10 build 1809

RAM 8 GB

Msi Nvidia GTX 970,
Toshiba 500 GB HDD



http://prntscr.com/l7vtj5
http://prntscr.com/l7vlcz


:)

 

System Stopped Responding aka Freezed

Thank you for your prompt response. Based on your answers, there are possibility that some components of the game are corrupted. If your game is freezing or not responding, uninstalling and reinstalling it will remove and replace the files that run the game.

Here are the steps on how to uninstall and reinstall your game:

• Press the Windows key on your keyboard.
• Select All apps, and then find your game in the list.
• Right-click the game tile, and then select Uninstall.
• Follow the steps to uninstall the game.
• To reinstall your game, open Windows Store app, and then select the profile button.
• Select My Library.
• Locate the game in the list of available downloads, and then select the download icon to the right.

We also suggest that you restart your computer to normal startup to disable unnecessary apps that run in the background of your computer while you are using it. Here's how:

• Press Windows + R on the keyboard.
• Type msconfig, and then click
  OK.
• On the General tab, click the
  Normal Startup, and then click OK.
• When you are prompted to restart the computer, click
  Restart.

Keep us updated with the results after performing the steps above.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.