Windows 10: Right click on any file causing windows explorer to hung/ not responding mode.

Hi


Whenever I right click on any files or folder, windows explorer just gets hung. at the end I get black screen.

I ran disk fixing, then sfc/scannow and then hardware diagnosis to check if there is a problem with a hardware. But at the end this problem is still persist.


Please help me with this problem, thanks in advance.

:)

 

File Explorer Not Responding

Hi JohnKivits1,

Thank you for writing to Microsoft Community Forums.

I understand that the file explorer stops responding.

• Are you aware of any changes made to the PC recently?
  

Method 1:

I suggest you download and run the Microsoft Fixit, which will
automatically diagnose and repair problems with files and folders in Windows.

Automatically diagnose and repair Windows file and folder problems


Method 2: Start your PC in Safe Mode


Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the
issue. To start your PC in Safe Mode, see the following article on the Microsoft website:
Start your computer in safe mode

Method 3: Start your PC in a Clean Boot environment.

If a problem doesn't happen in safe mode, it’s very likely a startup item is causing the issue. Follow the steps found on the following article to perform a clean boot
How to perform a clean boot in Windows

Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting

Let us know how it goes.

Regards,

Zaki

 

File explorer not responding

Hi Sue,

After an update, your PC can sometimes cause software conflicts. We would like to know more about the File Explorer not responding. Please provide answers to the questions:

• Can you please tell us if this update was a regular security update or the Fall Creators update?
• When you saw a dialog box, did you see a particular error message? If yes please send a screenshot.
  
• Did you perform any troubleshooting steps to resolve the concern?

We'll wait for you response to our queries.

 

File Explorer Not Responding

Hi,

I am following very clear instructions online in order to fix File Explorer Not Responding on my brand new computer. Instructions I am following are at this link: https://www.****/knowledge/windows-10-file-explorer-wont-open-solved/

I can get as far as Step 4 where I try to right click on Quick Access within the File Explorer but because it is Not Responding this action does not work and I have to close File Explorer.

Does anyone have suggestions for how to get around this when File Explorer is Not Responding?

Alternatively, should I consider storing larger files in a different drive of the computer?

A little background: I have had this computer that came loaded with Windows 10 for about 1 month. The File Explorer would not respond when I first started using it (transferring in new files), and again recently when I have tried saving several (large) design
files from Illustrator. This may be the culprit for it's bogging down; either that or perhaps because I just deleted 1000's of emails off of gmail? My text display size is at 100%.

Thank you.

ps I am not very computer savvy so please dumb down your responses!