Windows 10: rip off

Why do I order stuff in Operation: New Earth and I don't get it? I send emails and never get a response. I want my money back. I'll stick to other game platforms from now on that take care of their customers.

:)

 

RIP CDs

Hi,

We suggest that you perform these steps and check if the issue persists:

• Press "Windows" + "E" button on the keyboard.
• Go to "View > Navigation pane" and select "Show libraries".
• Now in the navigation pane, right-click on the "Music" library under "Libraries" and select "Delete".
• Now right-click on the "Libraries" and select "Restore default libraries".
• Now try to rip.

We also suggest that you refer to this link. Burn and rip CDs.

Regards.

 

MEDIA PLAYER- unable to play or rip cd's

Hi Christine,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with the issue.

• Did you check if you are able to play using other CD'S?
• What is the exact error message or code you receive when you try to play the cd or try to Rip?

For now let's try the below steps and check if it helps:

Method 1:

I suggest you to check if the rip settings are set correctly as mentioned in this article:

http://windows.microsoft.com/en-US/windows-8/change-settings-for-ripping-music

Method 2:

I suggest you to uninstall and reinstall the Windows Media player and check if the issue persists. Refer to these steps to uninstall and reinstall Windows Media player:

• Press Window key + F, select “Settings’ tab below the search box.
• Type “Turn Windows features ON or OFF” and click on the tile with the same name.
• Now, expand the “Media features” and uncheck the box against “Windows Media player”.
• Restart the computer.
• Now follow the same steps and check the box against “Windows Media player” and
  restart the computer to reinstall.
• Check if the issue persists.

Hope it helps. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.

 

Media Player does not have a RIP button. I've tried all the previously posted solutions but none have worked.

Hi Tony,

Thank you for contacting Microsoft Community.

I understand the inconvenience caused to you. We will help you to resolve the issue.

• Which version of Windows Media Player are you using?

I suggest you to follow the below steps to find the rip music option and check if it helps.

• Open the “Windows media player” and click on “organize” button.
• Go to “options” and click on “rip music”.
• If you want to rip the music “automatically”, please select the box “Rip CD automatically” and click on
  apply.
• If you don’t need rip music automatically you can make the changes accordingly and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.