Windows 10: roblox malware bypasses family safety?

2 of my sons ages 12 & 10 have family accounts and non-administrator sign-ins on our windows 10 PC's at home. Lately I've been having major issues with their time restrictions and with the usage reporting. I believe I've traced it to some sord of "robux" ? malware that has the ability to circumvent/bypass family safety restrictions. Has anyone else experienced this type of issue?


Symptoms:

1. reporting for child usage grossly overstated on one or more computers
2. Even revoking all access doesn't prevent the child from continuing with his session or from logging in again.

I'd like to discuss this with someone at MS as well, if they are listening in. I've only been able to detect and remove the malware with malwarebytes. Defender seems powerless in this regard.

:)

 

Family Safety login block bypass

Hello Robelene,

the issue persists and now my child account is configured with the two-step verification on. Nothing has changed.

I am religiously following your instructions but I honestly thing we are not focusing on the important matter. As I wrote at the beginning, in my opinion what matters is the interaction between the family safety software and the User Account Control (UAC)
software. I have simulated and replicated the issue in a brand new pc with a brand new family. I think you can easily do the same. I think everybody can do it, I think, in a few words, every child can bypass the parents control after reading this post.

Anyhow I am open to any other suggestion you may have. It is my intention to go back to the one-step verification, do you agree?

Thank you for your support and regards.

 

Adding phone to Family Safety

If you haven't used Family Safety before, you can skip this step. If you already use Family Safety, you'll see a screen where you need to match each Windows account to a name on the Family Safety members list.
If a Windows account doesn't have a matching Family Safety name, click the option to add it.

You'll recognize the people listed on the Family Safety members list as the people in your family who already use Family Safety. When you match them to their Windows accounts, you're verifying for Family Safety that each person is matched to their own correct
settings. For example, if your child's name is Ben, he might have a Windows account named Ben but be listed in the Family Safety members list as Ben Miller. By matching the accounts, you tell Family Safety that this is the same person.

If there's a Windows account on the computer for someone who hasn't used Family Safety before, you'll see them at the bottom of the list. When you click Add (person's name), Family Safety creates a new Family Safety
membership for them with their Windows account name.



You can match your existing Family Safety settings to your Windows accounts...

Add passwords...

It's important that all of your Windows accounts have passwords. If you have an account without a password, your kids could log on to that account and bypass their Family Safety settings.

If the Windows accounts you're setting up to monitor don't have passwords, click Add passwords.

If you have guest accounts on your computer, you should turn them off because kids can also use them to bypass safety settings.

Verify your setup...

Click Next and you'll see the Windows accounts that Family Safety is now monitoring on the computer.



See the Windows accounts that are being monitored and what their settings are.

 

Family Safety login block bypass

Here is what we are going to do, kindly follow the steps below:

• Logout first to your original Microsoft account.
• Create a new Microsoft account and try to add your child's account in the
  family safety.
• Restart your computer.

Let us know if the issue will still occur.