Windows 10: RoboForm Automatic Logout

Discus and support RoboForm Automatic Logout in Windows 10 Software and Apps to solve the problem; No matter what setting I give this [img] The actual timeout does not change from the 120 minute default. This is the current configuration I'm... Discussion in 'Windows 10 Software and Apps' started by Wiley Coyote, Mar 23, 2019.

  1. RoboForm Automatic Logout


    No matter what setting I give this


    RoboForm Automatic Logout [​IMG]


    The actual timeout does not change from the 120 minute default. This is the current configuration I'm experimenting with and it doesn't change either.

    A little history: Initially RoboForm was a great little tool. Then when MS Store included it for Edge I started having difficulties. All minor and just more of a nuisance. Worked on some sites, not others, work this time and not next. That kind of thing. Then this started after I had to uninstall and reinstall the app after it completely quit working.

    I've since done some experimenting and have found it works flawlessly 100% of the time with Google Chrome. Except for the Automatic Logout time. Other than give up on Edge, anybody got a suggestion to resolve this timeout problem?

    As always I do appreciate Ten Forums help.

    :)
     
    Wiley Coyote, Mar 23, 2019
    #1
  2. JRV529088 Win User
    JRV529088, Mar 23, 2019
    #2
  3. Anyone Using RoboForm?


    That is what is confusing me; I never installed RoboForm Companion - just the extension for Edge. So if by installing the extension for Edge is in effect installing RoboForm Companion - then why is support suggesting to install the extension in Edge if it is a known problem?
     
    EyeInTheSky, Mar 23, 2019
    #3
  4. RoboForm Automatic Logout

    Anyone Using RoboForm?


    Lately, I have been having an Application Hang of the RoboForm Companion. It stops interacting with Windows and terminates upon the hang, leaving RoboForm useless until I close my browser completely down and reopen it. This is extensively reported in the Reliability History Monitor and happens two or three times a day.

    I have a support ticket pending with RoboForm support and their suggestions so far have been to add exception string codes to the built-in Windows Defender program- if that is the name it still goes by?
    The exception strings work for a couple of days and then the problem resurfaces with a different error code string and RoboForm support throws me another exception string to add to the exclusions list in Defender.

    RoboForm has consistently run into this problem with every Cumulative Update that I can remember and is usually fixed by the time the RoboForm product is updated. The problem is, I don't think RoboForm is rolling out their updates as fast as Windows and the product I paid for (RoboForm) is suffering because I got Windows 10 free through the upgrade offered quite a while ago now.

    Figures, pay for one product only to have the other product make you suffer because it was free.

    I got this funny feeling though; even if I did pay for Windows 10, I still think this problem would exist.

    The latest version of RoboForm I have is: 8.5.5.5 - it is the latest version as far as I can tell.

    Just wondering if any RoboForm users out there are experiencing the same Application Hang?
     
    EyeInTheSky, Mar 23, 2019
    #4
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RoboForm Automatic Logout

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