Windows 10: Roland VersaWorks problem with printing in WIN11

Hello, after update from win 1o to win11, Roland VersaWorks starts crashing. In Event menager error for this crash is "error 1000". Files goes in loop/hang when click to rip and print. Whole versa freeze.Its past 10 from update and its no longer possible to "go back" stage as regular fresh upgrade.

:)

 

Cannot print after rolling back to Win10 from Win11

I have an HP OfficeJet 3830 printer.

The Issue:
I upgraded my fully updated Windows 10 Home x64 desktop to Windows 11 a few days ago, but then rolled back to Windows 10 yesterday.
Ever since the rollback, I cannot print from that machine.
My other two computers print just fine (all from the same printer of course. )
Any type of document or Web page or whatever, will not print.
When I click the Print button, and nothing happens.
It's as if I had clicked and empty space.
And there is nothing in the print cue.

Troubleshooting Steps Taken:
Please take the time to read through this to avoid suggesting something I already tried.

• Shut the printer down and turned it on again.
• Shut the printer down, unplugged it for a couple minutes, then reconnected and started it up again.
• Checked the default status of the printer; it is default
• Rebooting the computer doesn't help.
• Control Panel\Hardware and Sound\Devices and Printers\OfficeJet > Properties > Remove Device
• Windows Setting > Devices > Printers & Scanners > Add a printer or scanner (printer was added without issue)
• Windows Setting > Devices > Printers & Scanners > OfficeJet > Click the 'Manage' button >
  • Print a test page.
    • Nothing happens. Zero Zilch Nada.
  • Run the troubleshooter:
    • Troubleshooter says there are no problems.
  • Printer Properties > General tab > Print Test Page
    • Dialog says "Test page failed to print. Would you like to view the print troubleshooter for assistance?" I clicked No because I already ran the Troubleshooter.
  • Printer Properties > Sharing tab
    • Sharing On or Off makes no difference.
  • Printer Properties > all other tabs
    • nothing looks out of the ordinary.
  • Printing Preferences: brings up the usual window with various options for printing.
  • Hardware Properties (this opens the same window you get when going through Device Manager):
    • General tab > Device Status: This device is working properly
• Tried updating the drivers via Device Manager, but "Windows determined that the best driver for my device is already installed".
• Went to the HP website for the drivers and installed them: No change.
• Restarted the print spooler.
• Reset the print spooler.
• Ran the system file checker: No problems found.

Full computer specs are in 'My Computers > System Two'.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

PDF Printing Problem With Edge

Hi ,

Thank you for posting your query on Microsoft Community.

In order to assist you better could you please confirm a couple of things:

• How did you try to print?
• What happens when you try to print?
• Did you receive any error message?

Nevertheless, I suggest you to follow the steps below and check if this helps:

• Open the PDF file which you want to print.
• Click on the Ellipses which is at the top right hand corner of the Edge Browser.
• Select Print option and then click ok.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.