Windows 10: rt640x64.sys blue screen of death BSOD

Hello,

I am regurerly getting the BSOD with the error message rt640x64.sys . It happens randomly. If I play games, or watch movies or even when the laptop is idle.

Here is the link to the minidump files. https://1drv.ms/u/s!As6tie2uJXE_vwndmxYy-Bvo05Ei?e=GlhTKc


I have tried to update all drivers. Did not tinker with hardware in a long time.


Somebody said it is because of a realtek wireless driver, so I want to the manufacter site, found my laptop model and downloaded from this link

https://support.hp.com/us-en/driver...pc-series/20329817/model/22607912?sku=4MJ91EA

Realtek RTL8xxx Wireless LAN Drivers from 2019 version 2024.0.10.209 Rev.S.


That did not solve the problem, as you can see from the minidum files even today I got 2 BSOD with the same message. Does anyone know what should I try next ?

Thank you very much for you help.

:)

 

rt640x64.sys blue screen (Realtek driver)

You're welcome for the help.

The rt640x64.sys appears to be an older version and may not be being updated :

0: kd> lmvm rt640x64

Browse full module list

start end module name

fffff80f`3c750000 fffff80f`3c837000 rt640x64 T (no symbols)

Loaded symbol image file: rt640x64.sys

Image path: \SystemRoot\System32\drivers\rt640x64.sys

Image name: rt640x64.sys

Browse all global symbols functions data

Timestamp: Thu Jul 14 05:04:28 2016 (5787559C)

CheckSum: 000ED007

ImageSize: 000E7000

Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Can you go here:

Right-click the Start button > Apps and Features

Under Apps and Features is there an entry "Realtek Ethernet Controller Driver" ?

 

Blue Screen of death

Hi Cruize,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you able to boot to the desktop?
• What is the exact error message you get on the screen?

I would suggest you refer to the following Microsoft article on
Troubleshoot blue screen errors and check.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

BSOD Finding and fixing them

Keep us posted on Windows related queries and we will be happy to assist you further.

 

Blue Screen of Death (BSOD)

Please post a link to the dump file/s. "How to" instructions below.

Blue Screen of Death (BSOD).

BSOD Finding and fixing them