Windows 10: RuntimeBroker.exe crash when opening Control Panel

Hi, I have tried every possible solution I could find, such as: sfc/ scannow, reinstall from scratch Windows 10 Pro (version 1909, OS build 18363.476, all updates for drivers and applications, without success. The same recurring error listed below keeps showing up at Event Viewer.

Source
Runtime Broker

Summary
Stopped working

Date
‎12/‎8/‎2019 1:34 PM

Status
Report sent

Description
Faulting Application Path: C:\Windows\System32\RuntimeBroker.exe

Problem signature
Problem Event Name: MoAppCrash
Package Full Name: Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy
Application Name: praid:runtimebroker07f4358a809ac99a64a67c1
Application Version: 10.0.18362.1
Application Timestamp: 4539d5a0
Fault Module Name: SettingsEnvironment.Desktop.dll
Fault Module Version: 10.0.18362.387
Fault Module Timestamp: 10b406e4
Exception Code: c0000005
Exception Offset: 000000000002b605
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 789a
Additional Information 2: 789aeef51da05995f207dcf202006add
Additional Information 3: 1670
Additional Information 4: 167082f380790f5c4c1b1d4edeaade6e

Extra information about the problem
Bucket ID: 2231854cbf4d6555e46715be303ff626 (1470167709957223974)

:)

 

windows 10 control panel

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you want to know how to access the control panel in Windows 10?

I certainly understand your concern and will try my best to help you.

I would suggest you to try the following steps to open the Control Panel in the system.

Step 1: Opening Control Panel in Windows 10.

• 
  Open Run command box by simultaneously pressing Windows and R keys (Windows + R).
  
• 
  In the Run dialog box, type
  Control and then press Enter key to open the classic Control Panel.
  

Step 2: Access Control Panel in Windows 10 from desktop.

• 
  Right-click on the Start button (Windows logo button at the bottom-left corner of the desktop) and then click Control Panel to open the same.
  

Step 3: Launch Control Panel using search.

• 
  Open Start menu or screen.
  
• 
  In the search box, enter Control Panel and then press Enter key to open the same.
  

Note: You can quickly access the search with the help of Windows + C hotkey.

Step 4: Create Control Panel shortcut on desktop.

• Right-click on desktop, click New, and then click Shortcut.
• In Type the location of the item box, type the following path.

explorer shell:ControlPanelFolder

• Click Next button.
• In the Type a name for this shortcut box, type Control Panel, and click Finish button. You can now double-click on the Control Panel icon on the desktop to quickly launch the same.

Step 5: Pin Control Panel to Start or taskbar.

• 
  In the Start search box, type Control Panel.
  
• 
  When you see search results, right-click on Control Panel entry and then click Pin to Start to pin it to the Start menu or screen.
  

Note: Clicking Pin to taskbar will pin the Control Panel to taskbar.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

windows 10 control panel

Step 2 does not work at all. Anything from File Explorer and above does not launch at all.

 

windows 10 control panel

Great help.......thanks.....I wonder why Microsoft did not installed it automatically....