Windows 10: SADES USB Microphone Not Working

I have a Sades SA 903. It's a gaming Headset (with microphone) using USB Jack.


My problem is: Windows 10 isn't recognizing any microphone sound.


So i tinker a bit on the software:

1. I opened Device Properties on Microphone (USB Audio Device). In Levels tab, the volume control for microphone is maxed. I pressed both "Mute Mic" on the headset device on and off, yet windows is still not registering sound.

2. I opened Device Properties on Speakers. In Levels tab, there are volume controls for both Speakers, and "Microphone". The "Microphone" one is muted, so i unmute it. Now I can hear my own voice in headset speakers (voices, tapping the microphone, etc). However, Windows still not recognizing the voice, as the Volume bar under "Test your Microphone" doesn't budge at all.


N.B. During 1 and 2, Both USB Audio Device in speakers and microphone are default devices.


3. I installed the Windows 10 driver provided from Sades official website, Still no luck.

4. I Installed the Windows 7 driver into my Laptop (That uses Windows 7), The headset and microphone strangely work fine. Windows 7 registered the voice.

5. I opened Device Manager. Disabling both Speakers and Microphone and then re-enable it again. No luck.

6. Again in Device Manager. I tried "Update Drivers", Windows says the device is already up to date.

7. Lastly in Device Manager. I uninstall the Devices and "Scan for Hardware Changes". Still no luck.

8. I tried to install Windows 7 Driver into Windows 10 via Compatibility mode. The setup was outright rejected, Sades forced me to install Windows 10 Version instead.Please help. For some reason I can't do anything about it...

:)

 

Sades SA901 not recognized, Appears as USB Audio Device


Hi, see
http://www.tmart.com/SADES-SA-901-St...e_p271835.html
(similar problem)
- suggests might be generic, not genuine:

Do you have the driver mini-CD? Is it possible to install the driver first?

 

USB headset microphone not working

Hi,

This issue could have happened due to settings of your Microphone. To resolve your issue, we suggest that you check your Microphone is not disabled and set as default. You can follow these steps to check your microphone settings:

• Right click on the volume icon and select “Recording devices”.
• Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.
• You may also check if the microphone that you are using is set as default.

Let us know if there is anything else we can do to help.

 

When I plug in my Sades A60 USB headset it does not have audio

Hi Jacob,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Did you check by pugging it to different USB port?
• Does this works fine with different Computer?

I would suggest you to restart your Computer and then check by plugging Sades A60.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thank You.