Windows 10: Safe Mode Password?

I have a Dell laptop with Windows 10 Home and it is operating perfectly. The other day I wanted to go into Safe Mode and I did the following:

Settings / Updates & Security / Recovery / somewhere there I set a setting to open in Safe Mode, then I restarted the computer. I see the familiar Password box and I enter my usual PIN. I get an error message telling me that the “The password is incorrect. Try again.” I have tried every password I have, including the Microsoft Account p/w which lets me access my online account and I keep getting the error message over and over again. My computer has become inoperable since I can’t get into Safe Mode and I can’t get into Normal Mode. I’ve tried just about everything & I’m desperate – how do I get into my computer?

:)

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

New FF - passwords

Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM

 

Problems with password in Safe Mode

When I try to log on to my desktop computer in Safe Mode it tells me my current password is incorrect. If I log on to my laptop computer in Safe Mode my current password is accepted. My wife can log on to my desktop computer in Safe Mode using her current password without any problem. If I log on to my desktop computer in Safe Mode using my previous Microsoft password, however, that is accepted.

Can anyone suggest what might be the problem with my desktop Safe Mode log-on and how I can get it to accept my current password, please.

Thanks in anticipation.

Curt