Windows 10: Safe mode..

So, I encountered a virus that prevented me from using my antivirus. Consequently I entered safe mode to try to use my antivirus. I realize now that that makes no sense, since apparently you can't make analysis in safe mode. But that's is not the point. When I tried to leave safe mode I saw that the check mark was already ticked off. Just in case I ticked it again and unticked it to see if that would exit safe mode, but appearentry it didn't. So I tried to enter 'real' safe mode, which f*cked up my computer. First my screen was all zoomed in and I couldn't use anything. When I left safe mode, I still returned to the state I described earlier(practically safe mode(no wifi, sound etc.) but the checkmark was not ticked. Next I tried it again, but this time I ticked safe mode not on minimal but on active directory repair. Now I cannot enter my desktop. The screen is zoomed in on the screen where you normally enter the password, with no option for me to enter the password.
Does anyone know how I can get out of the home screen and leave the safe mode?
Do you think it has something to do with the virus or is it just my incapability?

:)

 

Safe mode, or not safe mode

Hello,


Thank you for bringing up your query on Microsoft Community.



I would like to inform you that, that the operation of the function keys are as set by the manufacturer, and it differs depending up on the manufacturer.



You may press and hold on the Shift Key from the Windows sign in screen and click on Restart to boot into Safe mode\Safe Mode with Networking. So that, after you restart you will boot into normal mode.



If you start your computer with Safe mode\Safe Mode with Networking using System Configuration, it will boot into the same mode after you restart.



Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

 

Safe mode, or not safe mode

First of all, Microsoft had us using the F8 key for years and over many operating systems, now they change it again (F4 or F5)!!! Do they know how frustrating this is??? If you boot once in safe mode, you'll see safe mode displayed in the corners of the
screen. If you reboot again into safe mode, you don't know if you're in safe mode or not. I couldn't figure out if I was in safe mode or safe mode with networking. And, then I had to jump through more hoops (using msconfig) to get into normal mode.

 

Hi Albert and welcome to Tenforums.

I'm not sure what checkmark you're referring to, but if you've got an infection, perhaps you should try the Kaspersky Rescue Disk. You would need to download it on another computer, and burn it to a disk. Then boot your infected computer from it, and run the scan. More on how to use it here:
How to Use the Kaspersky Rescue Disk to Clean Your Infected PC

Once you have the infection cleared, you should be able to normally boot into the OS.

 

Ok, thank you for the information. I'll be sure to try this out. But I still not certain of how I am supposed to get out my home screen. When I boot my computer I am stuck in the lower corner of the home screen with no option for me to enter my password. The check mark I was referring to is the safe mode one in the boot tab of the msconfig window
Again thank you for your help, and I hope that someone can help me with this!!

 

Ah, okay. So, once you've cleared out the infection(s), you can boot into advanced recovery and restore your system to an earlier time, using a restore point from BEFORE you got the infection. That should get you to the login screen.
System Restore Windows 10 - Windows 10 Forums

Actually, if you have a restore point that exists from before you were infected, you should be able to restore your system to that, and not be infected either. (I would still be running scans though - sometimes these infections sit on your computer and execute at a later date.)