Windows 10: Safety Scanner Confusion

Discus and support Safety Scanner Confusion in Windows 10 BSOD Crashes and Debugging to solve the problem; When I run the Microsoft Safety Scanner I get notice of 3 infected files -during- the scan. But, when the scan is complete, the response window says... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Daytona44, Apr 7, 2021.

  1. DAYTONA44
    Daytona44 Win User

    Safety Scanner Confusion


    When I run the Microsoft Safety Scanner I get notice of 3 infected files -during- the scan. But, when the scan is complete, the response window says nothing was found. I don't understand. Do I or don't I have infections? Thank you for helping me.

    :)
     
    Daytona44, Apr 7, 2021
    #1
  2. DALCHINA
    dalchina Win User

    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    You cannot download the Microsoft Safety Scanner because of a malware infection
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Apr 7, 2021
    #2
  3. CYBER_DEFEND_TEAM
    Cyber_Defend_Team Win User
    Update Issue Safety Scanner

    If you are using Windows Defender, you won't need Safety Scanner, as Windows Defender contains all malwares which are in Safety Scanner list and it has additional protection like cloud-protection, just make sure it is update and run a full system scan with
    it.

    Do you have access to those files which has been detected with ESET?

    Could you post back the list of malware?
     
    Cyber_Defend_Team, Apr 7, 2021
    #3
  4. JEANACOX
    jeanacox Win User

    Safety Scanner Confusion

    Need help/suggestions to remove this virus. Microsoft Safety Scanner was suggested and tried but it could not remove one

    *Original Title: Zeus b2957e virus

    Need help/suggestions to remove this virus. Microsoft Safety Scanner was suggested and tried but it could not remove one

    which of course is this Zeus b2957e since it is still there. I am a novice compared to most/all of you so I am up for any help/suggestions.

    The malware listed on Microsoft Safety Scanner it could not remove= Exploit:Java/Obfuscator.W

    [Moved from Windows]
     
    jeanacox, Apr 7, 2021
    #4
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Safety Scanner Confusion

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