Windows 10: Same laptop, different users, vastly different internet speeds.

Discus and support Same laptop, different users, vastly different internet speeds. in Windows 10 Support to solve the problem; I don't have screenshots of my task manager or anything yet and my Google searches have been fruitless for this issue. What's happening is when I'm... Discussion in 'Windows 10 Support' started by Griffscavern, Oct 19, 2018.

  1. Griffscavern Win User

    Same laptop, different users, vastly different internet speeds.


    I don't have screenshots of my task manager or anything yet and my Google searches have been fruitless for this issue.

    What's happening is when I'm logged into my profile and I do a speed test my download is around the 30-50 Mbps and my upload is around 8 Mbps. When I log out and switch to my son's account the download is 250-290 Mbps and upload is around 12 Mbps. If both are logged in mine drags his down too. Obviously it's something in mine, but I'm pulling my hair out trying to figure it out.

    Looking through task manager I'm not seeing a vast difference in any of the processes, performance or network items running between the 2 accounts. Anyone here have any suggestions. I'm on mobile right now.

    :)
     
    Griffscavern, Oct 19, 2018
    #1
  2. RichardFilmer Win User

    Different download speeds in Users

    We have four users on our W10 PC. On three of the profiles we average download speeds of 8.0Mbps but my wife's profile can only reach speeds of 2.0Mbps. Why such a big difference and how can I fix it?
     
    RichardFilmer, Oct 19, 2018
    #2
  3. Rakesh Narayanaswamy Win User
    Different download speeds in Users

    Hi Richard,

    Thank you for posting your query in Microsoft Community.

    Share this information to assist you better.

    • Do you get same download speed every time your wife login?
    • Since when are you facing this issue?
    • Have you tried any troubleshooting steps to resolve the issue?
    • Is it Microsoft Account or Local Account?
    I suspect this might have caused due to some corruption in the Account.

    Hence, I suggest you to run the Microsoft Account troubleshooter and check if it helps.

    The Microsoft Account Troubleshooter scans a Windows 10 system for issues and repairs problems that are found in relation to your Microsoft Account.

    http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

    Hope this helps, if the issue is unresolved get back to us. We will be glad to assist you.
     
    Rakesh Narayanaswamy, Oct 19, 2018
    #3
  4. Deepika Gowda Win User

    Same laptop, different users, vastly different internet speeds.

    Will internet speed decrease or increase with the use of different connections?

    Hello Rahul,

    As your concern is to know the internet speed using different connections, we will help you with this issue.

    I would like to inform that internet speed depends on bandwidth speed of ISP (Internet Service Provider) and also depends on modem capacity to handle the speed.

    Hope it helps. Get back to us for further assistance. We will be happy to help you.

    Thank you.
     
    Deepika Gowda, Oct 19, 2018
    #4
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Same laptop, different users, vastly different internet speeds.

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