Windows 10: Samsung M2070 not scanning after update to Windows 10 pro 2004: "I/O error while...

Discus and support Samsung M2070 not scanning after update to Windows 10 pro 2004: "I/O error while... in Windows 10 Drivers and Hardware to solve the problem; Printing is working. Scanning does not. Easy Printer Manager shows error "I/O error while communicating with the device". Windows 10 pro 2004. All... Discussion in 'Windows 10 Drivers and Hardware' started by Ilya Solovyev, Jul 8, 2020.

  1. ILYA SOLOVYEV
    Ilya Solovyev Win User

    Samsung M2070 not scanning after update to Windows 10 pro 2004: "I/O error while...

    Ilya Solovyev, Jul 8, 2020
    #1
  2. MERVYNDAVIES
    mervyndavies Win User

    samsung scanner won't scan

    Good morning, thanks for your attention.

    In response:

    1. Which updates were installed recently? -
    answer: Feature update to Windows 10, version 1903

    2 Which build version of Windows 10 are you using currently?

    answer: Windows 10, KB 4023057

    3 What is the exact model of the printer?

    answer: Samsung M2070 series

    4 What is the error message you receive when scanning?

    answer: I/O error whilst communicating with the device.

    5 Are you able to print using the printer?

    answer: Yes I can print normally
     
    mervyndavies, Jul 8, 2020
    #2
  3. MSKBOERDERY
    MSKBoerdery Win User
    Samsung multi function printer Scan Hardware I/O error

    Hi,

    I get the following error when I want to scan:

    "Samsung I/O error while communicating with the device. Please wait and try scanning again. If it does not help, please turn the device off, then switch it on and wait while it warms up"

    I switched device off, restarted my computer, but the error still shows when I want to scan.

    I can print, it is only the scanner that doesn't want to work.

    Computer: Samsung (Manufacuterer Samsung elecronics; Model 350V5C/351V5C/3540VC/3440VC)

    Printer: Samsung Xpress C480FW

    Windows 10, 64-bit operating system

    Please help me.
     
    MSKBoerdery, Jul 8, 2020
    #3
  4. MSKBOERDERY
    MSKBoerdery Win User

    Samsung M2070 not scanning after update to Windows 10 pro 2004: "I/O error while...

    Samsung multi function printer Scan Hardware I/O error

    Hi,

    Thank you for your answer.

    I tried to update the driver from device manager. But it say: The best drivers for your device is allready installed.

    From the manufacturer's website I also installed the scanner driver.

    But it still show the same error: "Samsung I/O error while communicating with the device. Please wait and try scanning again. If it does not help, please turn the device off, then switch it on and wait while it warms
    up".

    At the Sound, video and games controller, it doesn't show the 3rd party option.

    Regards,

    Michelle

     
    MSKBoerdery, Jul 8, 2020
    #4
Thema:

Samsung M2070 not scanning after update to Windows 10 pro 2004: "I/O error while...

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