Windows 10: Sandbox+anyconnect+no internet

Hi community, Is there any way we can use Internet in the sandbox when connected to anyconnect, although with nord vpn and other third party softwares I am able to communicate with the internet but with anyconnect it is not working.Other thing is why we are not able to see the network adapter in the sandbox?Thank you in advance.

:)

 

Cisco AnyConnect

Hello
Xiu RuLim,

It seems that there are some traces in the registry left even after uninstalling the program.
I suggest that you follow these steps to delete the registry keys related to Cisco AnyConnect.

Disclaimer: The steps below includes system registry modification. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection,
back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Make sure to backup registry first, please refer to this support article:
How to back up the registry in Windows. Please follow the steps below:

1. Press Windows key + R. The run dialog box will open.
2. Type regedit, then press Enter.
3. Browse to the following location: HKEY_CLASSES_ROOT\Installer\Products\
4. Within the Products folder, locate and delete the registry key which contains product information for
   Cisco AnyConnect Secure Mobility Client.
   
   ◦Each registry key within Products is an alphanumeric string. Select the first key and look on the right side for ProductName REG_SZ Cisco AnyConnect Secure Mobility Client. Go through each key in the Products folder until you find the one for Cisco AnyConnect
   Secure Mobility Client.
5. Close the registry editor.
6. Once done, try to start the installation for Cisco AnyConnect.

Hope this helps. If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

 

No internet connection on Windows Sandbox

Thanks so much for the info. I disabled Norton Auto Protect and Smart Firewall and sure enough I had internet on Sandbox. I am questioning why Norton would block the Ethernet adapters in Sandbox though??? Do you know what settings I need to change in Norton
to allow the Sandbox to work right by any chance. If not don't worry, now that I know what the problem is I will talk to Norton. Again Thanks

 

No internet connection on Windows Sandbox

Hello bvonr,

Thank you for writing to Microsoft Community Forums.

Ideally, if your computer is connected to the internet, even the Sandbox has to be connected. There is no extra setting to turn on/off internet for Sandbox. Few issues regarding network connection on Virtual machines and Sandbox has been resolved
just by updating to the latest build. Kindly check with the steps listed below and see if it works.

Method 1: Disable Antivirus software.

I would suggest you to disable all the security software applications (e.g. Norton, McAfee) that are installed on your host (main) machine. It could be blocking the internet connection, so disable it and see if the issue persists.

Disclaimer: If you have Windows 10, you’ll get the latest antivirus protection with Windows Defender. When you start up Windows 10 for the first time, Windows Defender is on and actively helping to protect
your PC by scanning for malware (malicious software), viruses, and security threats. Windows Defender uses real-time protection to scan everything you download or run on your PC. Windows Update downloads updates for Windows Defender automatically to help keep
your PC safe and protect it from threats.

If the above suggestions doesn’t fix, kindly check with the method 2.

Method 2: Disable and enable the Sandbox feature from Control Panel.

Go to Control Panel >
Programs > Programs and Features > from the left top, select
Turn Windows features on or off > Scroll down to Sandbox, disable and enable it to check if it works.

Additionally, you may also refer to the suggestions provided in the article on
Windows Sandbox has NO Internet when the
host is connected to a VPN.

Please let us know the results. We are glad to help you further if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator